Our History

The landmarks that shaped us

These are the landmarks that shaped our future. Check out our map to see an office that is closest to you.

Here are a few landmarks in our history that helped shape our future:

1996 - Newcross founded by Michelle and Stephen Pattrick

1998 - Achieved ISO 9000 accreditation

1999 - Flagship branch opens in Torquay

2000 - ISO upgraded to ISO 9001

2000 - Newcross achieve Investors in People recognition

2000/3 - Continued expansion with branches in Bristol, Liverpool and Southampton

2003 - Launch of our revolutionary online booking system, providing clients and staff with complete control over bookings

2004 - Newcross moves from Torquay to new headquarters in Berry Pomeroy, Totnes

2004 - All staff receives payslips online and via text message

2005 - Introduction of OCR recognition to timesheets, allowing timesheets to be scanned into our system and atomically invoicing client and paying staff

2005 - Newcross changes its name to Newcross Healthcare Solutions

2005 - Launch of EROC (Emergency Relief on Call), ensuring a member of staff is always available at a moment's notice

2005 - Launch managed services system to oversee temporary staff banks on behalf of organisations

2005 - Newcross celebrates its 10-year anniversary and launches a home-based intensive care paediatric service

2006 - Newcross provide Carer Kitbags to all Homecare Staff, which include an alarm, latex-free gloves, apron, circuit breaker torch and antibacterial hand gel

2007 - Newcross awarded Fire Mark Award by Royal Sun Alliance in recognition of outstanding health and safety controls within our service

2008 - Newcross introduce digital pens for Homecare workers, allowing them to securely service user notes and timesheet details electronically to our management system

2008 - Newcross offsets its carbon footprint by working with co2balance.com

2008 - Newcross Healthcare Solutions awarded groundbreaking contract by the Peninsula Purchasing and Supply Alliance (PPSA)

2008 - New office opens in Glasgow

2008 - Newcross launch Supported Living Service

2009 - New office opens in Blackpool

2010 - New offices open in Barnstaple, Harrogate and Aberdeen

2010 - Newcross and CrossReach announce the signing of a 3 year multi million pound groundbreaking agreement for Newcross to supply and manage all temporary nursing and healthcare staff throughout the CrossReach organisation

2011 - New offices open on the Isle of Wight and in Inverness