Newcross Healthcare Complex Care Services

Next steps

We believe that everything should begin with a face-to-face meeting, at a time that’s suitable for you, so that we can fully appreciate all the requirements you have.

It’s important to us that we not only meet your needs, but exceed your expectations, so an upfront, no-obligation discussion that helps us understand more about you and how you would like to work is very helpful.

How it works

Firstly, a member of your local branch team will respond to your enquiry to find out a little more about your requirements, and also to book a visit for a Clinical Nurse Assessor at a time that’s convenient for you. Our Clinical Nurse Assessors are highly experienced in tailoring care services to your needs and are more than happy to discuss any concerns you have.

Then we’ll go through all the options available to you and show you a little about how we work so that you can understand how our leading edge technology and local branch teams will support your care.

Once your care plan is agreed, we’ll arrange regular reviews with you to ensure that your needs continue to be met and address any changes in your requirements or preferences.

We never close – our phones are answered 24 hours a day, 7 days a week by our dedicated out-of-hours team, so if you ever have an urgent requirement that’s outside normal working hours, we’re here to help.

Our unwavering commitment to providing the highest quality of care means you can rely on Newcross for exceptional staff members who are well-trained for the role and are fully supported by our highly-evolving technology and a dedicated local branch team.

Contact us today to be put in touch with your local branch.

Let us help you find a better way...The Newcross way.