Healthcare staff

Newcross Healthcare was founded with the aim that there must be a better way to provide temporary healthcare staffing solutions to establishments such as care homes, nursing homes and hospitals. Our Managing Director Michelle Gorringe is a nurse and was extremely aware of the implications of poor service from agency staffing providers, and ultimately, the lower quality of care for the service user.

With the expertise and experience to launch a brand new, superior quality care staffing provider, Newcross Healthcare was born in 1996 with the aim to provide 'a human approach to healthcare'. In its 19 year history, Newcross has evolved from a single branch in Torquay to a national business with over 45 branches throughout the UK.

Your service, your way

With a monitored 10 minute call-back service, VAT-free billing and regular contact from your local branch team, you can rest assured in the quality of service we offer. 

We know every organisation is different, and our goal is always to work with you and support you in the way that you find most convenient. If that's in the form of a phone call from us on the day your off-duty rota is published, we can schedule that in for you. Whether you prefer to make advance bookings or have last minute requirements, we will tailor our service for you.

Quality assured

We take pride in the quality of our service, especially in the competency and compassion of our staff members.  When we invite someone to join the Newcross team, you can rest assured they have successfully passed an enhanced criminal background check, been fully referenced for their past 3 years of work / study (including a clinical reference for all nursing staff) and have passed both a face to face interview and induction with their local branch manager. 

Every member of staff also signs up to the Newcross Team Pledge, which means they fully embrace the standard of care and customer service we expect them to deliver to all our clients.

You can find out more about how we work including our people, our technology and our recruitment process here. 

Next steps

If you're ready to experience the difference Newcross can make to your service users, and the ease with you can manage those arrangements, please download a brochure or make an enquiry with your local branch.