Rewarding Excellence

We have always recognised that our employees make us what we are, and allow us to  deliver the excellent standard of care that we have always aimed for. 

Excellence in Healthcare & Complex Care awards

At the end of every quarter, we recognise the achievements of two outstanding members of staff with the Excellence in Healthcare and Excellence in Complex Care awards. Each of our branches have the opportunity to nominate staff, the winners are then chosen by our Founder and Managing Director, Michelle Gorringe ( RN) and our Human Resources Director, Tracy Willday. These awards are designed to give recognition to those members of Newcross who go above and beyond the call of duty, showing dedication and commitment to providing excellence as standard.

We are delighted to announce the latest winners of both the Excellence in Healthcare and Complex Care awards.

Stacey Johnstone a HCA from our Dundee branch was nominated and selected as the winner of the Healthcare award. Stacey was presented her award in branch by Dundee Business Centre Manager Mhairi Blyth and Regional Manager Helen McCabe.

On receiving her reward Stacey said: “I was shocked to be recognised, but thoroughly happy to be acknowledged”.

When asked what her favourite part of her role with Newcross was she said "Spending time with patients and service-users. Everyone is unique and great to get on with”.

Stacey (middle) being presented with her award by BCM Mhairi Blyth (left) and Regional Manager, Helen McCabe (right)

We are also excited to announce the winner of our Excellence in Complex Care award; Loretta Revel from our Plymouth branch. Plymouth Complex Care BCM Michelle Damerell presented Loretta with her award in branch.

During the presentation Loretta was asked how receiving the award made her feel to which she responded; “Astounded, I had no idea I had even been nominated so it was a huge surprise”.

Loretta followed with what she loves about her role; “Turning up at someone's house and being greeted with a smile and a hug, knowing that you are a welcome part of that person’s life no matter what is needed care wise. I have lots of extended families”


Complex Care Manager Michelle Damerell (left) proudly presenting Loretta Revel (right) with her award and prizes

Both Stacey and Loretta have provided exceptional care to their clients and they have shown us that a human approach to healthcare makes all the difference.

100 club

Our office employees also have the chance to be recognised for excellence in their jobs. The 100 club consists of the top performing team members and, along with an exclusive, high value gift, the 100 club members also take part in a business development day to share ideas and contribute to the future direction of the business.