Rewarding Excellence

Excellence in Healthcare & Complex Care Awards

Newcross champions healthcare heroes. We recognise our home grown talent and the impact you have on our service user's quality of care. Throughout the year we celebrate your achievements with our Excellence in Healthcare and Complex Care Awards.

We are delighted to announce the latest winners of both the Excellence in Healthcare and Complex Care awards.

Our Canterbury Branch was home to last quarter's Excellence in Healthcare's Winner, Laura Tweed. A dedicated, hardworking and extremely reliable Healthcare Assistant, Laura goes above and beyond every day. Laura was presented her award by Bev Du Plessis, Canterbury Branch Manager, and Healthcare Coordinators, Harriet Hanson and Stacie Lees. 

Bev stated, "Laura epitomises the perfect employee and carer. She mixes really well, gets on with everyone, is proactive and embodies the ethos of Newcross. Laura is intelligent, and understands the workings of the industry, whilst being caring and compassionate. Laura is a true gem and an asset to our organisation!" 


From left to right - Harriet Hanson, Laura Tweed, Bev Du Plessis and Stacie Lees.

One of our service users commented, "Laura is kind, considerate, and puts others before herself, she is a true advocate for vulnerable individuals. Laura is a natural carer and this is evident in her work ethics."

At our Bournemouth Complex Care Branch, Floyd Robinson, one of our wonderful Healthcare Assistants, was selected as the winner. On receiving his award Floyd commented, "I was quite surprised because the quality of the staff teams I work in are so high, I didn't think I would have a chance."  When asked what advice he would give to those in the care sector Floyd stated, "Make sure you are flexible and not judgemental. Nothing will ever shock you!"

From left to right - Aleesha Lloyd, Floyd Robinson, Nicola Fordham and Fruzsina Olah.

Complex Care Branch Manager Nicola Fordham on nominating Floyd said, “He ensures that he promotes our service users independence, and encourages service users to reach their full potential. He is a bright, engaged and enthusiastic individual who is always looking out for his colleagues, we are proud to have Floyd as part of our team.”

Our winners were chosen by Michelle Gorringe, Managing Director and Tracy O'Kennedy, HR Director who looked at a supporting statements and evidence on for each nominee. Michelle said, "Both Floyd and Laura are a credit to their profession and we are extremely lucky to have them both as part of the Newcross team. They have gone above and beyond the call of duty in providing dedicated, person-centred care, and really make a difference in the lives of others”. 


Previous Winners of the Excellence in Healthcare & Complex Care

Stacey Johnstone - Durham 

Loretta Revel - Plymouth Complex Care

Consuelo Manana - Woking

Alison Rae - Falkirk

Danielle Edwards - Bristol Complex Care

Marion Roach - Southampton

Anne-Marie Roberts - Plymouth Complex Care

Martin Atrill and Karl Carter - Plymouth Complex Care

Katrina Jameson - Durham

Tanya Lister - Southampton Complex Care

William Allan - Perth

Kirsty Freeman - Truro Complex Care

Mary Frame - Falkrik

Michelle Riardan - Falkirk Complex Care


100 Club

Our office employees also have the chance to be recognised for excellence in their jobs. The 100 club consists of the top performing team members and, along with an exclusive, high value gift, the 100 club members also take part in a business development day to share ideas and contribute to the future direction of the business.