We work hard to comply with a rigorous set of guidelines, ensuring best practice in all that we do. Our staff are appointed only after a rigorous selection process, so that our clients can relax, safe in the knowledge that we are delivering the highest standards of care.

Of course we are a recognised Investor in People, and were delighted when our assessors recognised that our staff were ‘positive and well-motivated’ and ‘took pride in their work’. Assessment by the Commission for Social Care Inspection (CSCI) gave us outstanding marks, rating many of our branches as either ‘exceptional’ or ‘good’ in all inspected areas. Please see all our Reports online now.

In this section you can read in more detail about a range of standards that we work to achieve, but if you have any specific questions about our policies, we would be delighted to hear from you.