However useful technology can be, often you’ll need to speak to a person who can help with a problem or provide information in a hurry. That’s why Newcross is open for business 24 hours every day. Our decision not to employ call centres means that the voice you hear is one of us. Our commitment to local branches gives you access to people who work in your area and understand your needs. We have locally-based nurse managers on call at all times, who can help to resolve any issue that might arise.