Newcross Timeline

1996 - Newcross is founded by Michelle Gorringe and Stephen Pattrick. 

We opened our flagship branch in Torquay, Devon.


1998 - Achieve ISO 9000 Accreditation

We achieve the ISO 9000 management systems standard. Allowing us to ensure that we meet the needs of our clients and staff.



2000 - Investors in People recognition

Newcross achieves Investors in People recognition for the first time. The Investors in People Standard is underpinned by a rigorous assessment methodology and a framework which reflects the very latest workplace trends, essential skills and effective structures required to outperform in any industry.


2000 -ISO upgraded to ISO 9001

ISO 9001 is recognised internationally as the world’s most widely adopted Quality Management System (QMS). The system allows us to continually monitor and manage quality across the business so we can identify areas for improvement. 


2002 - Branching out

We opened new branches in Bristol, Liverpool and Southampton.


2003 - Launch of New Systems

Launch of our revolutionary online booking system, providing clients and staff with complete control over bookings.


2004 - Online Payslips Introduced

All staff receive payslips online and via text message for the first time.


2004 -HQ Moves to Berry Pomeroy, Totnes

Newcross moves from Torquay to new headquarters in Berry Pomeroy, Totnes.

Newcross Healthcare's idyllic head office in Berry Pomeroy, deep in the heart of the Devon countryside

2005 -Introduction of OCR recognition

Introduction of OCR recognition to time sheets, allowing timesheets to be scanned into our system and automatically invoice clients and pay staff.

2005 -Renamed Newcross Healthcare Solutions

Newcross changes its name to Newcross Healthcare Solutions.

old logo

2005 Paediatric Service Launched

Launch of our home-based intensive care paediatric service.


2006 - 10th Anniversary

Newcross celebrates its 10-year anniversary and launches a home-based intensive care paediatric service.

10 birthday

2007 - Fire Mark Award

Newcross awarded Fire Mark Award by Royal Sun Alliance in recognition of outstanding health and safety controls within our service.

2008 -Groundbreaking contract

Newcross Healthcare Solutions awarded groundbreaking contract by the Peninsula Purchasing and Supply Alliance (PPSA).

2008 -Supported Living Service

Newcross launch Supported Living Service.

support 1


2012 -ISO 14001 Accreditation Achieved

We prove our commitment to the environment via the successful Implementation of the ISO 14001 environmental management system.


2012 - iPhone and Android Apps

We introduce our revolutionary iPhone and Android app for availability and booking management.


2013 - ISO 27001

ISO 27001 (internet security) accreditation. 



2014 -Investors in People Accreditation

Newcross accredited with the Investors in People Standard for the fourth time! 


2016 -Dementia Friendly Pledge

We pledged to become a dementia friendly organisation.


2017 - Celebrating 21 years

Newcross invited managers and long servers to celebrate this momentous year.


2017 - Rebranding

Marketing reveals our new look!


2017 - New Uniforms Introduced

We listened very carefully to the feedback received regarding our current uniforms and have made the decision to move away from the traditional tunic style to a fresh, modern scrubs style uniform.


2017 - Launch of HealthforceGo®

We launch our new HealthforceGo® app that provides digital timesheets.


2017 - Launch of our new website

new website

2018 - The Introduction of Flexi Pay, an innovative new feature of HealthForceGo®

Image result for newcross flexi pay

2019 - Newcross Healthcare has been certified as an End Point Assessment (EPA) organisation for apprenticeships.