We are guided by a common set of values at Newcross Healthcare. Our Philosophy of Care is a holistic, transparent, and person-centred approach. It ensures everyone understands our shared vision.
For clients and service users, we aim to:
Provide the highest standard of care
Enhance their quality of life and maximise their potential
Fully respect their dignity, individuality, cultural, social, and religious needs
Recognise their right to privacy, including confidential information about themselves, their family and friends
Attend their needs 24 hours a day, seven days a week via a free telephone number
For our clients and partners, we aim to:
Be an active part of the care teams in organisations we work with
Fully integrate with them to ensure continuity of care and support to patients
Collaborate and co-operate with all health professionals, community, social and other care workers involved in the provision of care, recognising and respecting their contribution to the team