19 December 2013

Excellence in Healthcare and Homecare Award Quarter 2 winners revealed

We are delighted to announce the winner of the Excellence in Healthcare Award for Quarter 2 2013-14 as William Allan from Perth branch. This will be the 5th time an employee has been winner from Perth branch! It is also with pleasure to reveal Kirsty Freeman from Truro as the chosen winner of our Excellence in Homecare Award. William and Kirsty were among 29 people nominated by their branch and recognised for their commitment to delivering exceptional care, and representing Newcross to the highest standards.

William, a healthcare assistant from Dundee, has received 100% in his assessments from clients since he started with Newcross in April. Business Centre Manager, Aaron Goodrum commented that William’s diligence in his work and his commitment to Newcross, our clients and their service user's is truly worth commending. This was supported in the feedback received from a client who stated he is “One of the best carers we have had from Newcross.”


Business Centre Manager Aaron Goodrum (left) presenting the award and flowers to William (right).

Kirsty was chosen for the outstanding service she provides in homecare, with glowing comments and recommendations from clients. Theresa Lane-Serff, Business centre manager, said “I am so very proud of Kirsty; she is an asset to our team here at Truro and to Newcross as a whole. I am safe in the knowledge that Kirsty provides the very best care to all our clients.”

Theresa Kirsty

Business Centre Manager, Theresa Lane-Serff (left) presenting Kirsty (right) with her award and flowers

Kirsty was delighted to accept the award, she said, “It is really lovely to hear the comments from our clients, I do my best just to try and give the care to clients that I feel they should receive.”