08 May 2011

Excellence in Healthcare Award Quarter 4 winners announced!


Excellence in Healthcare Award Quarter 4 winners announced!


The Senior Management team deliberated and took the unprecedented decision to award 2 winners with Quarter 4's Excellence in Healthcare Award!

Both have great feedback from manager and clients and have shown fantastic commitment to delivering Newcross values. In view of the tight decision the Senior Management Team thought they both deserved credit.

Our winners are......


Bournemouth HCA Sathsar Hewa Batage!

Sam bournemouth q4 eih winner  

Sam has worked for Newcross since November 2010 and has high staff assessment scores with excellent feedback from clients.   He has shown a great commitment both to Newcross and his role of Healthcare Assistant.

 Comments from clients include: 

Bethal House:  Spoken to Mercy (MATRON)- She commented on excellent service from Sam- he took over from her when she was dealing with Resident that had had an accident and Mercy needed to do something else as well...Sam offered his services and did an excellent job at looking after the resident, and followed instructions.

The Malthouse: spoken to PAT the manager- she has had really good feed back from all of her team- Sam is a pleasure to work with, he is also very good at working on own unsupervised and is keen to assist when he is free.

Karen Shillcock, Newcross Business Centre Manager, also evidenced to the Senior Management Team a number of occasions where Sam picked up shifts even when not showing as available and changed his plans to help us out.


Fife HCA William McLaren!   

Billy Fife eih quarter 4 winner  

Billy has worked for Newcross for 3 years and has received exceptional feedback from our clients.

Comments include:  

Pam Ewart, Unit Manager, Leng St Davids: Can I just let you know that we have appreciated the help we have been given from one of your staff members Billy McLaren. Billy is very adaptable and always eager to help.  We are working in our day centres with a large number of older people with varying levels of needs all of whom require an individual and skilled approach.  Billy has demonstrated this skill and patience in working with everyone.  I have been very impressed...I would have no hesitation in welcoming Billy bck to work for us at any time.

Sharon, Team Leader Northeden House: Willing to learn and very willing to help with anything.  All the residents like Billy and enjoy his company.

Well done to both our winners they are both fantastic ambassadors for Newcross.  Both will receive a glass engraved trophy and flowers. And well done to all our finalists who will each receive a certificate of commendation which will be presented to them by their Business Centre Managers.

Sam and Billy will now be entered into the Grand Annual Excellence in Healthcare Award 2011 along with the other quarterly finalists from the last financial year. The winner of this prestigious award will take home an engraved trophy plus £500! And will be announced on Nurses Day, 12th May 2011. 

What better day to celebrate the fantastic work all our healthcare professionals do!