This complex care branch provides transformative care in the home for adults and children in the following areas: Gloucester, Cheltenham, Stroud, Cirencester, Tewkesbury, the Forest of Dean, Worcester, Evesham, Redditch, Bromsgrove, Kidderminster, Swindon, Marlborough, Chippenham, Calne, Royal Wootton Bassett, Malmesbury, Cricklade and Highworth.

We work with individuals with a range of healthcare, social care and behavioural needs, enabling them to live a more independent life. Our clients include private clients, case managers, local authorities and CCGs. We deliver outcome-focused and nurse-led care, supporting each individual to live life their way. For more information on our services, visit our complex care hub.

Our recent CQC interim report noted that our handling of the COVID-19 pandemic was successful, acknowledging how hard the team has worked to source adequate PPE and continue delivering the highest standards of care. The team’s efforts to have a contingency plan in place for further potential outbreaks of the virus was also noted. The service has remained fully COVID-19 free.

Are you an experienced healthcare professional seeking a new, rewarding role? At Newcross, we regularly recruit talented and experienced healthcare professionals, with vacancies for healthcare assistants, support workers and nurses. Ourmarket-leading employee benefits package includes flexible shifts, instant pay, ongoing training and private healthcare support. Apply online for open roles in your area.

You can read our Complex Care branch inspection ratings here.

"We’re so grateful for the outstanding care our mum is receiving throughout the COVID-19 pandemic. Real care and attention has been given to hygiene and I am aware of the personal sacrifices made by some of the care team to minimise contact with others outside of their care role to keep mum safe. Thank you all for your professionalism, compassion and the flexibility you’ve shown to keep mum safe."