10 October 2018

Words of Wisdom: Newcross Healthcare Staff offer advice to Graduate Nurses

  • Finishing university can be uncertain time for any graduate, no matter what course you were on. Fortunately for anyone who studied degree-level Nursing, our healthcare staff are on hand to advise with tips they've picked up over the years.

    We recently reached out via our social media platforms, asking: "What piece of advice would you give to a Graduate Nurse as they embark on their career journey?"

    Here is what they had to say....

    "Smile, laugh, love every minute of it while you can. Learn, listen, listen some more, think and then do." Emma Thompson


    "Ask, document, listen." Adrian Rosus 


    "All the ward staff are equally important and deserve your respect." Andrea House 


    "Ask questions. No question is stupid." Louise Helyer-Jackson 


    "Be a team player and never say it isn’t my job, in nursing the patient is everyone’s job." Gail Rhys-Jones  


    "Ask questions. There's a saying that the only stupid question is the one you don't ask." Gail Rhys-Jones  


    "Brace yourselves, it's going to be a tough ride!" Bogdan Micu 


    Thanks to our staff members for getting involved. We always enjoy hearing from you. Like us on Facebook and follow us on Twitter for all the latest Newcross News and Insights. 

    If you're a Student Nurse looking for flexible work, you can look through our Careers Page for the latest opportunities in your area. 

10 October 2018

Overseas Nurses now permitted to work in the UK straight after qualifying

  • The Nursing and Midwifery Council (NMC) has announced that overseas (Non-EU) Nurses will now able to work in UK immediately after qualifying. 

    Previously required to have gained twelve months experience prior to registering to work as a nurse in the UK, the rules have been altered following a review undertaken by the NMC. The regulator aims to make the application process more accessible to overseas applicants.

    Emma Broadbent, Director of Registration and Revalidation at the Nursing and Midwifery Council said:

    “More than 65,000 nurses and midwives from outside the EU deliver first class care to millions of people across the UK every year and they are a vital part of our health and care workforce.

    “This change will remove an unnecessary barrier, making it as simple and straightforward as possible for highly skilled nursing and midwifery staff to join the workforce.”

    The council meeting held in July was presented with data that showed an 86% increase in the number of nurses and midwives joining the register from outside the EU in the past three months, with the average number joining each month increasing to 440 between April and June 2018 compared with an average of 237 per month in the previous nine months.

    At the end of June 2018, there were 69,425 nurses and midwives on the register from outside the EU compared with 67,534 in July 2017; an increase of nearly 2000.

    What does this mean for Newcross Healthcare?

    No stranger to workers from outside the UK, Newcross Healthcare welcomes the new legislation. According to a Right to work' report that ran over a period of twelve months, Newcross Healthcare bucked the Brexit trend, as EU employment figures rose within the company, while the number of new EU Nurses registering in the UK decreased by 87%. 

    At Newcross, achieving and maintaining high standards are important to us. We look forward to welcoming only the highest quality healthcare professionals to our team in the future.

    For more insights click here.

09 October 2018

Are you #CareAware?

  • Earlier this year, the CQC released the results of a survey which polled 1000 adults, revealing that 70% of those responsible for choosing care in a care home or at home – either for themselves or a loved one - found it more stressful than choosing their child’s nursery or school, or a venue for their wedding or civil partnership. 

    Finding the appropriate care for a loved one can be difficult sometimes.That's why we're here to help.

    9 out of 10 employees would recommend Newcross to care for their loved ones 

    Through our nationwide network of local branches, we deliver two distinct types of services. We provide care in Establishments, such as nursing homes, hospitals, schools and hospices. Additionally, we're also pioneers in Complex Care scenarios, where our specially trained staff provide one-to-one support, typically within an individual's home.


    Some of the  specialist services we cater for include: 

    • A&E nurses

    • Acute medical

    • Acute surgery

    • Acquired brain injury

    • Cardiac

    • Community nursing

    • Complex nursing and care, including tracheostomy and peg feeding

    • Critical care, including ITUs and HDUs

    • Dementia and elderly

    • Enabling support

    • Epilepsy

    • Home managers

    • IV medication therapy in the community

    • Learning disabilities in both adults and children

    • Mental health, including personality disorder

    • Paediatrics, including complex needs such as bi pap, PICU and NICU

    • Palliative care

    • Dementia care

    • Pre- and post-operative care

    • Renal care and dialysis

    As well as looking at our CQC inspection reports, if you're looking to find care and support for either yourself or a loved one, contact your local branch today.

    Join the conversation on Instagram and Twitter using the #CareAware hashtag.

08 October 2018

We Asked, they Answered: "What do you love about working for Newcross?"

  • At Newcross Healthcare, passion is one of the core values which underpins the excellent work we do. We believe our nurses and carers should come to work determined to make a difference, so as to provide our service users with only the highest quality of care.

    In turn, you can and should enjoy your job. That's why, last week, we sent out a survey with the aim in mind to ascertain just why it is that Newcross Healthcare staff love about working with us. 

    Here's what they had to say... 

    "I love the choice and flexibility on working hours, which fits well with my university course as I'm doing nursing!" 10/7/2018 9:24 PM

    "I love the hassle free booking shifts and the new health force go app ,staff are always friendly if I have any queries or anything ,lots of text messages to keep me up to date." 10/7/2018 10:13 PM

    "Love every minute of working with Newcross. Fantastic staff. Branch always willing to help. I have not been let down once in 3 years!" 10/7/2018 6:44 PM

    "The flexibility of working my shifts to suit me around uni. Becoming part of a new team each time you go to a workplace for the first time, and growing within that team when you continue to pick up shifts there. The staff in the office understanding the shifts that suit me better and the communication between HCA and the office team." 10/7/2018 11:07 AM

    "I’ve worked for Newcross for nearly ten years. The company is brilliant! Our caring is number one. I always get greeted with a smile in person and by phone." 10/7/2018 7:00 AM

    "Staff are friendly and they listen to you if you have a problem." 10/6/2018 5:02 PM

    "More like family than a place of work." 10/6/2018 11:59 AM

    "I love that there is communication. As soon as I accepted a job I was called within thirty minutes. There is someone on the end of the phone when I need them.  A great inspiration to other care providers." 10/5/2018 11:40 PM

    "I’ve had the opportunity to travel and see parts of the country that I would not have visited if not for Newcross." 10/5/2018 10:17 PM

    "Friendly. Helpful. Caring." 10/5/2018 10:06 PM

    "Good pay, great office staff." 10/5/2018 9:33 PM

    "I love working for Newcross. They really take care of their staff, always making sure we have shifts, and if we need to offload their ears are wide open. My emails are like books but in true Newcross style my email will be answered with suggestions, kindness and total caring for me.  Thank you Newcross for caring about me, it makes me want to go work EVERY DAY but it makes me feel special that YOU care about me." 10/5/2018 8:06 PM

    Do you love working for Newcross?

    Email marketing@newcrosshealthcare.com and tell us why.

newcross healthcare
08 October 2018

Healthforce Heroes: Carer Katie Johns goes "above and beyond"

  • Our Newcross Healthforce Hero this week is carer, Katie Johns. Katie has worked for Newcross since 2017 and in that time, she has had a massive impact in the lives of those she cares for. Over the weekend, a service user named Becky got in touch with us. This is what she had to say...

    "I have a fantastic carer called Katie Johns and I love her to bits.

    She goes above and beyond the call of duty when she is with me. What I mean by that, is Katie always makes sure that I’m happy, fed and sorted out before she goes. If I have an appointment and it takes longer than it’s supposed to, she will stay until the appointment has finished. She is there for me when I have a bad upset day as I have mental health problems.

    A few weeks ago, one of my pet rats was ill. When she came into my house she came and gave me a big cuddle and she came to the vets with me as I had to have her put down. Katie had her arm around me and was cuddling me and trying to keep me calm and kept reassuring me that she has gone to the rainbow bridge in the sky.

    I don’t know what I would done if she was there supporting me. I’m so glad she is my carer. I can talk to her about anything and we have a good laugh and banter. She is worth her weight in gold - I’m so blessed to have her.

    My family love her as well."

    Thankyou Katie for all that you do.

    Can you think of a time when one of our carers when above and beyond for you? Let us know by sending your story to marketing@newcrosshealthcare.com


05 October 2018

How to Outsmart Type 2 Diabetes with Healthy Habits

  • If diabetes resides within your genes (or if you have a bit of a sweet tooth), take heed. If nothing changes, more than five million people will have diabetes in the UK by 2025 - but don't fret too soon. There are steps you can take to postpone or even reverse the onset of Type 2 diabetes.

    Here's how...

    Get ahead 

    Knowing your family history can help you to determine hereditary factors that are useful to be aware of before any issues arise. It can be helpful in determining which tests and screenings are best for you. Screenings are important, because the earlier a disease is caught the earlier it can be treated.

    Keep moving...

    When you have type 2 diabetes, physical activity is an important component of your treatment plan. UK Chief Medical Officers’ guidelines state that physical activity can reduce your chance of Type 2 diabetes by up to 40%, as well as reduce risk of cardiovascular disease, cancer, joint and back pain, depression and dementia.

    Read food labels 

    Sugar-free foods may play a role in your diabetes diet, but remember it is equally important to consider carbohydrates, as well. A sugar-free label means that one serving has less than 0.5 gram of sugar. When you're choosing between standard products and their sugar-free counterparts, compare the food labels. If the sugar-free product has noticeably fewer carbohydrates, the sugar-free product is a better choice.

    Make good choices

    Managing your diet is important when avoiding diabetes risk complications. Non-starchy vegetables, tomatoes, blueberries, citrus fruits and wild salmon are all foods that are recommended by nutritionists for diabetics. Also drink water with your meals. Water will fill you up faster and prevent you from overeating.

    Do you have any other tips on how to outsmart type 2 diabetes? Leave a comment or follow us us on Twitter and let us know! 


05 October 2018

5 Simple Tips to Improve your Mental Health

  • According to Mental Health Charity, MIND, approximately 1 in 4 people in the UK will experience a mental health problem each year. There are, however, simple steps you an take in order to improve your mental wellbeing. Here are our five 'top tips'... 

    1.) Connect

    Did you know that connecting with friends may boost your brain health and lower your risk of dementia? A simple chat with a friend over a cup of tea is an easy way to interact with others, while also boosting feelings of well-being and decreasing feelings of depression.

    2.) Set realistic goals

    Confidence is key to success.  Achieving small goals that work for you can improve your self esteem. A widely known formula for goal setting is SMART, a mnemonic acronym giving criteria to guide in the setting of objectives, (specific, measurable, attainable, realistic and time frame). Whether it's a fitness goal, a work goal or a personal goal, setting the right goals encourages personal growth, better self-esteem, and general well being. 

    3.) Take a digital detox 

    Are you reading this article from your mobile phone? At work and at home, many of our lives are filled corner to corner with screens. We are inundated on a daily basis with notifications, alerts, phone calls and messages, but how much is too much?

    The negative effects of social media have been well documented. Our Facebook 'friends' tend to only post the good things that are happening to them - leaving out the bad things - so when we make our comparisons we are comparing ourselves to their highlights, conversely making us feel worse. 

    The solution? Establish a daily time allowance and restrict the time spent using technology. 

    4.) Be active

    Exercise makes you feel good because it releases chemicals like endorphins and serotonin which improve your mood. Some scientists think being active can improve wellbeing because it brings about a sense of greater self-esteem, self-control, and the ability to rise to a challenge. 

    5.) Give to others

    Doing good does you good. Altruism, as it is known, is the term we put other people’s needs before our own. This includes acts of kindness - whether it’s offering your seat to a pregnant woman on a bus or making a cup of tea for a work colleague. Helping others can have a positive effect on your own mental health and wellbeing by reducing stress as well as improve mood, self-esteem and happiness. 

    Are you a Registered Mental Health Nurse? We have Mental Health Nurse jobs available here.





mental health newcross
04 October 2018

Arthritis Awareness Week: Living with Arthritis

  • Arthritis affects around 10 million people in the UK. The two most common types are osteoarthritis - which accounts for 80% of those living with the condition - and rheumatoid arthritis. Arthritis can affect anyone regardless of age or gender.

    Osteoarthritis occurs when the protective cartilage on the ends of your bones wears down over time whereas rheumatoid arthritis is a result of the immune system attacks the tissues of the body.

    While living with arthritis has been attributed to limiting mobility, there are steps you can take to ease the symptoms, which commonly include joint pain, tenderness, muscle wasting and restricted movement. 

    Healthy Eating

    The link between your diet and arthritis is your overall body weight. Being overweight puts extra strain on weight-bearing joints like your back, knees, hips, feet and ankles. Because of the way joints work, the pressure in your knee is five to six times your body weight when you walk. Therefore even a small weight loss can make a big difference if you suffer with arthritis. 

    If you have any type of arthritis you should try to eat:

    • a balanced and varied diet to get all the vitamins, minerals, antioxidants and other nutrients you need
    • a more Mediterranean-style diet which includes fish, pulses, nuts, olive oil and plenty of fruit and vegetables
    • more omega-3 fatty acids, for example from oily fish.



    Evidence shows that losing weight can reduce inflammation in any kind of arthritis. Examples of low-impact aerobic exercises that are easier on your joints include walking, bicycling, swimming and using an elliptical machine. The Arthritis Foundation state on their website that exercise 'May delay or prevent surgery".


    Occupational Therapy 

    When the simplest of daily activities, like turning a key in a door or opening a letter, are painful, occupational therapists are on hand to help. An occupational therapist is a specialist who helps people with arthritis maximize their ability to participate in activities safely and enhance their quality of life. For instance, a therapist will create a tailored plan designed to increase motion, flexibility and strength. 


    Do you have any tips on how to ease the symptoms of arthritis? Let us know. Tweet us @NewcrossHealth

    For more insights, click here. 




03 October 2018

High Praise: Our Clients Offer Feedback on Newcross Staff

  • It's always nice to feel appreciated. Our clients are regularly in touch, full of high praise for our healthcare staff and the hard work they put in. Here's some of the recent feedback we've received in the past month about our nurses and carers, and the high quality of care they provide... 

    *Names of service users have been omitted to protect confidentiality.* 


    "During a client service meeting Maria's ongoing support was praised. Maria was complimented on responding to urgent requests for staff as quickly as she does." 23/08/2018


    "Lucia was a great help on Saturday really got stuck in and gave great care." 20/08/2018


    "Kate called today. This was Anne's first time at The Meadows and first shift for Newcross as a Nurse.  Kate said she was having an excellent shift with them very experienced nurse and a great asset to them on shift."  20/09/2018


    "I have been working with Shangrila this afternoon and all I can say is good things about her and her work practice. We would have her again!" 03/09/2018


    "Nekesha was an absolute star to work with. She got along with staff and residents very well." 31/08/2018


    "Mum and Dad day enjoyed a day out at the races- their first time out together in two years as Newcross was able to cover the day. They said they are very impressed with Newcross and had found them to be very professional and had had visits from the manager and nurses which they were pleased about." 16/09/2018


    "Sandra is an extremely hard working nurse who takes charge of the every shift works well with all the staff and clients the home is busy and Sandra is always very professional and cheerful." 14/09/2018


    "A client called through to let us know how great Katy has been on her shift today." 26/09/2018


    "Gemma rang in to say Norman worked a shift at Abbey Wood Lodge yesterday and they thought he was fantastic.She said he was obviously very experienced in care and worked hard and knew what to do and when. She was very impressed." 07/09/2018


    "We have a new end of life package which started last night. I called the lady's daughter this morning to see how the first night went. She was extremely pleased and said our carer was very kind and caring and would like us to cover more nights for her mother." - 11/09/2018


    "I worked a waking night Shift on the 14/08/18 with one your staff named Paul Fitzgerald. I just wanted to commend him on his pro-active and skillful support with one our service users that was in crisis. Paul was able to engage the service user and prevented the situation from escalating." 19/09/2018


    "Newcross staff were 10/10. The client had taken the time to give feedback on how hard working they were and great they were with residents." 27/09/2018

    Thanks to all our staff for you endless commitment. We look forward to hearing more about your great service.

    Have you got a story to share about one of our healthcare staff that  deserves recognition? Email marketing@newcrosshealthcare.com 

03 October 2018

"Coffee, Cake and Calories!" Social Media Champion, Holly, tells us about her Macmillan Coffee Morning

  • Our Social Media Champion for the South East, Holly Covus, recently hosted a Coffee Morning in our Canterbury branch, where she works as a Healthcare Coordinator. We caught up with Holly to find out how the event went for her and the team...

    Canterbury branch recently hosted a Macmillan coffee morning. I'd never done one before, but desperately wanted to do something for a good cause (and who could turn down cake?) After losing my Nan to cancer last month the Macmillan World's Biggest Coffee Morning felt like a good opportunity to give something back. It was a horrible thing to see someone go through.

    When the opportunity to host a fundraiser arose I grabbed it with both hands. It's great to be able to share this experience with my colleagues at work as a joint effort to make a difference. We all know how many lives are lost and families are hurting through this terrible disease.

    What a wonderful experience it was! My Business Centre Manger Jo made some amazing cakes as you can see in the pictures, they did not only look good, they also tasted amazing. I went to the shop and bought some - that may be classed as cheating, but I'm no Mary Berry. For everyone’s safety it was probably best I resorted to the local Tesco’s.

    The support and feedback we got from all who attended was amazing. There were laughs, lots of pictures taken and thousands of calories consumed. It's so lovely to think something so small can change so many lives with treatments, care and all-round support.

    Here at Newcross Healthcare we want to make that change into people’s lives and value ourselves as a company that can really make a difference. I'm inspired! We will definitely be doing more for charity and love being able to get the Canterbury staff involved. I have also decided to go 'Sober for October' - some have said I am crazy and some have offered me a gin at the finish line! If you can make a difference why not start now?

    Thanks to Holly for sharing her story. To find out just how much Newcross raised in total for Macmillan last Friday, click here.