Community Care Executive

Posted 09 January 2022
Salary£25k - 30k per year
Job type Permanent
DisciplineCare Assistant JobsOffice jobs
ContactSian Heard

Job description

Newcross Healthcare has a great opportunity to join our Community Care Hub as a Care Executive!

At Newcross Healthcare we are always on the lookout for dedicated staff to work with clients and our healthcare professionals, ensuring that we always deliver the excellent standard of care the company is known for. Take up the challenge and be well-rewarded at Newcross.

Job title: Community Care Executive

Salary: basic salary of £25,000 + up to £5,000 annual performance related bonus

Location: Remote/Work from home

Job type: Permanent

Hours of work: Within the hours of 7.00 – 22.00 over a 7-day week, 4-weekly cycle of shifts which will require you to work 1 in 4 weekends


Excellent bonus potential of up to £5,000 PA

Remote working

IT equipment provided

myHealthPlan - Healthcare cash plan

'Perks at Work', giving you access to 1000's of discounts at high street stores

Personal development programmes to earn qualifications

About the Role…

Quality of care is at the forefront of everything we do, we strive to provide solutions that drive customer engagement, fulfilment and lasting partnerships. In this role you will be working as part of a team responsible for the onboarding, recruitment and general administration for our Community Care Service, ensuring we are legally compliant throughout our recruitment practices and adhering to CQC requirements.

Key Responsibilities…

  • Accountable for the process of creating & amending staff rotas via our in-house system.
  • Being the first point of contact for clients, families and healthcare staff dealing with queries by telephone/email, ensuring referrals are recorded and promptly forwarded to relevant person.
  • Working with the local teams to understand the supply and demand requirements with current packages and what recruitment needs are required to develop the business growth.
  • Lead the recruitment process of all new community carers. i.e. conducting interviews, processing recruitment paperwork and keeping compliant, liaising with key stakeholders.
  • Booking of courses as required and processing all online training.
  • Complete weekly stocktakes for PPE and assist in the portal ordering

About you…

You will be self-motivated with a passion to achieve high levels of care, encompassing the Newcross values to constantly raise the bar on standards of accomplishments and achievements. You will be able to work to prioritise your workload within a fast paced setting, working independently to achieve your targets whilst feeding back to the wider team, taking responsibility for your own productivity, growth and role modelling what it takes to be part of a winning team.


  • Confident and sufficient to work remotely
  • Self-starter with strong personal drive to achieve results
  • Active team player who builds and maintains professional relationships externally/internally
  • Recognizes the need to maintain a professional level of confidentiality
  • Strong organisational, prioritising and time management skills within a fast-paced setting
  • Customer relationship management experience
  • Takes responsibility for self-development and actively seeks way to improve own performance
  • Competent user in Microsoft Office 365 Suite


  • Previous experience in a Quality working environment
  • Previous rota management experience
  • Previous recruitment experience
  • NVQ/QCF L2 in health and social care