Relationship Executive

Posted 24 November 2021
Salary£25k per year
Job type Permanent
DisciplineRecruitment and Workforce Support
ContactXenia Ball

Job description

Relationship Executive - Bristol / Bath

Newcross Healthcare are an independent organisation and since 1996 have been providing first class healthcare across the UK. 

We have a fantastic opportunity for a Relationship Executive to join our ambitious and friendly team covering our Bristol / Bath branch.  If you have experience working in an account management or Customer Service role, we would be interested in speaking to you.

  • Location: Bristol / Bath office however there will be an opportunity to partly be in branch and part from home (to work from home you must have a home office set up)
  • Hours of work: Monday to Friday, 9am to 5.30pm (37.5 hours per week)
  • Salary: Basic Salary £25,000 PA + Bonus potential

Other Benefits:

  • Excellent bonus potential up to £8,000
  • MyHealthPlan - Healthcare cash plan
  • Pension scheme
  • 28 days inclusive of bank holiday and an extra 5 days after one year of service!
  • Personal development programmes supporting you to grow into your full potential
  • 'Perks at Work' scheme allowing you access 30,000 discounts at over 80 high street stores.

About the role:

  • You will play a pivotal role in the continuous growth of your branch and support the Territory Operations Manager.
  • You will be dealing with a large volume of calls helping to manage our Healthcare employees; booking and coordinating shifts, dealing with queries amongst other responsibilities.
  • You will help to strengthen our new and existing relationships with both our healthcare workforce and clients through effective engagement, first class customer service and solid account management.
  • Fully understand your client's business and ensure their ongoing needs are met.
  •  Use bespoke software systems to co-ordinate staff bookings.
  • Ensure healthcare staff feel engaged and valued, manage their training needs and encourage and support them to develop and expand their skills and knowledge.
  • Proactively seek feedback, identify where we can improve and drive positive change.

About you:

  • Experience within a client focused, target driven role.
  • Someone who thrives within a busy, fast paced role and can adapt to shifting priorities.
  • Excellent communication skills and be able to provide a consultative approach to clients
  • Passionate about building rapport and promoting our brand/ service
  • You will be able to think quickly, juggle priorities and enjoy being busy
  • Strong IT skills, including a working knowledge of Microsoft office applications, and the ability to pick up new systems quickly.