Will you be the Relationship Executive who makes a difference? Join us to build relationships with healthcare workers and clients and help Britain get the care service it deserves. Home based with occasional travel to local office. Mon-Fri 9-5.30. Relationship Executive salary £25,000 PA + up to £8,000 bonus.
The difference we can make together
Join us as we transform our technological offering, entering a period of exponential growth and opportunity – while keeping people at the heart of everything we do. First and foremost, Newcross Healthcare is here to make a difference to people’s lives and wellbeing, every day. We aim to become a world leading provider of healthcare services by building a platform to connect healthcare workers directly to those in need of care. Redefining work for nurses & carers by offering work that fits around their personal commitments and location, together with cutting-edge learning and development. Together we can help Britain get the care service it deserves.
The difference you can make as Relationship Executive
You will play a pivotal role in the continuous growth of your branch and support the Territory Operations Manager.
You will be dealing with a large volume of calls helping to manage our Healthcare employees.
Booking and coordinating shifts, dealing with queries amongst other responsibilities.
Helping to strengthen our new and existing relationships with both our healthcare workforce and clients through effective engagement, first class customer service and solid account management.
Fully understanding your client's business and ensure their ongoing needs are met.
Using bespoke software systems to co-ordinate staff bookings.
Ensuring healthcare staff feel engaged and valued, manage their training needs and encourage and support them to develop and expand their skills and knowledge.
Proactively seeking feedback to identify where we can improve and drive positive change.
The skills that make you different
You’ll be skilled at managing relationships with high volumes of contact and take pride in helping Newcross deliver excellent standards of care:
Experience within a client focused, target driven role.
Thrive within a busy, fast paced role and can adapt to shifting priorities.
Excellent communication skills and be able to provide a consultative approach to clients
Passionate about building rapport and promoting our brand/ service
Able to think quickly, juggle priorities and enjoy being busy
Strong IT skills, including a working knowledge of Microsoft office applications, and the ability to pick up new systems quickly.
Our people make all the difference – that’s why we offer a different level of support
Competitive annual salary
Annual bonus up to £8000
Wellbeing support: access to myHealthPlan for healthcare and mental health support
28 days annual leave (rising to 33 after the first year and increasing with length of service)
Perks at Work: over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more