Systems Administrator

Totnes, Devon
Branch name
Full Time
£18000 - £20000 per annum
This is a fantastic opportunity for an individual with strong IT skills to join a technologically progressive business that will support your long term career development.

Newcross is a leading provider of high quality staffing solutions to the healthcare sector, via our UK-wide network of over 60 branches we provide an essential service to our clients, backed up by our highly skilled and committed support teams and state of the art, bespoke IT systems.

Job title: System Administrator

Location: Some Remote work and Totnes, TQ9 6LH

Hours of work: Monday to Friday, 9am to 5.30pm

Salary: Up to £20,000 PA

Benefits: Annual bonus up to 20% of salary

MyHealthPlan - Medicash,

'perks at work' discount scheme,

Pension scheme

The role…

As a Systems Administrator, you will play a key role in supporting the business' IT systems, ensuring business critical applications are well maintained and providing a helpdesk service to IT users throughout our network of branches and head office teams. There are opportunity for some remote work but candidates will need to be within travel distance to our head office in Berry Pomeroy - Totnes.

Key responsibilities will include:

  • Responding to help desk tickets in a timely manner within the agreed IT SLAs
  • Setting up new starters and processing leavers
  • Configuring new PC's, phones, mobiles/VOIP phones and iPads
  • Providing 1st line telephone and remote desktop support for PC's, printers, email and systems
  • Troubleshooting network issues and liaising with service providers
  • Creating new knowledge based articles and checklists
  • Working with the internal development team to fix issues, gathering and providing the team with evidence from users

You'll be great in this role if you...

  • Have an A level or other qualification in ICT/ Computer Science
  • Are competent in MS Office/ Databases
  • Have strong organisational and problem solving skills and a positive, helpful attitude
  • Enjoy working within a fast paced environment and can keep a cool head when the pressure is really on
  • Have a genuine interest in technology and desire to learn and expand your skills and knowledge

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