Thirteen years for Newcross! An interview with Newcross Nurse, Michael Nicholl
This week we met with Hamilton-based 'Healthcare Hero', Michael Nicholl, a nurse who has worked with Newcross for an impressive total of thirteen years. His areas of expertise extend to enhanced residential care, dementia care, brain injury rehabilitation, and challenging behaviour, to name a few.
What made you join Newcross in the first place?
I was already working with another agency and heard great feedback and praise about Newcross and decided to join back in October 2005. I've never looked back.
Have you had any standout moments working for Newcross? What were they?
There have been many, but I loved receiving my Ten Years Service Award. In a day-to-day sense, it's lovely to get decent feedback and praise from service user families and fellow colleagues.
Thirteen years is a long time. What changes to the care industry have you seen during your time at Newcross?
There have been many changes... Advancements in training, registration requirements for care assistants, senior care assistant positions in the care sector. Things have moved forward!
What do you think of the HealthForceGo app and Flexi Pay?
I think they are brilliant ideas. The state-of-the-art HealthForceGo app benefits staff and gives them choice and freedom. Similarly, Flexi Pay benefits staff who may have a sudden financial crisis.
What would you say to anyone thinking of joining Newcross? Do you have any advice?
Enjoy the ride! Seriously though, I would tell them to work hard and enjoy the rewards of working for an excellent company who think highly of their staff.