20 February 2015

Newcross magazine launch puts customers first

Nationwide healthcare provider Newcross Healthcare has launched a new Customer Magazine, Newcross Journal.

The glossy, quarterly magazine will be emailed to nearly two thousand of the company’s key clients and printed versions are being published and distributed through its extensive nationwide network of over forty UK branches. The magazine can also be read online.

The new magazine forms part of the company’s key mission to provide a ‘human approach to healthcare’ focussing on providing the highest quality of care and delivering an unparalleled level of service to its clients.

The magazine contains all the latest news and views for Newcross customers, informing them about the latest healthcare news, advising on updates on company products and services, letting them get to know the Newcross team better and providing them with some inspiration during well-earned coffee breaks.

Newcross delivers the highest standards of care to clients by working with each one on a personal basis allowing the care to be tailored for every individual. The company is able to deliver such high standards by taking considerable pride in its workforce, ensuring only healthcare professionals of the highest calibre, who are both caring and compassionate towards every client are employed. All staff are offered permanent, flexible contracts allowing them to fit work around their lives as well as continual training and development opportunities.

Newcross CEO Stephen Pattrick said: “The quality of our services, staff and care that we provide are what sets Newcross apart from other healthcare providers. We want to ensure all our clients receive the best customer experience when they work with us.

“Newcross Journal is all about improving that experience. Our new magazine is based around the central theme of ‘Informing, advising and inspiring’ we want to publish a title that our customers feel is interesting, relevant, and a reward for their custom. We want them to feel good about being a Newcross customer; and to show them that we truly value their interests and concerns.”

You can read Newcross Journal at www.newcrosshealthcare.com/newcrossjournal