24 March 2014

Durham and Southampton: Winners of Excellence in Healthcare and Homecare Awards

We are delighted to announce the winners of our Healthcare and Homecare Awards. The Excellence in Healthcare winner for Quarter 3 2013-14 is Katrina Jameson from our newly opened Durham branch. Tanya Lister from Southampton branch is the winner chosen to receive the Excellence in Homecare Award. Katrina and Tanya were nominated by their branch and recognised for their determination to provide the best care they can and do their utmost to go above and beyond for the service users they work with.

Katrina and Lisa Dodds

Katrina Jameson (left) at the award presentation with Business Centre Manager Lisa Dodds (right).

Katrina, a healthcare assistant, has received very positive feedback and 10/10 in her each of her staff assessments from clients. Since she started with Newcross in early December, a dramatic improvement has been noticed in one of the service users that Katrina works with – which the client believes is all down to Katrina.

On being presented with her award, Katrina, who often works in rehabilitation, said, “Being nominated was such a surprise to begin with; it’s so lovely to be appreciated and rewarded for doing my job. The feedback from clients is so valuable, even the smallest thanks is the best, it means I know I’m doing my job and turning people’s lives around. Working for Newcross is fantastic, I’m always learning new skills, and it’s such a privilege.”

Business Centre Manager Lisa Dodds commented that, “Katrina really has gone above and beyond her duties as a HCA and I am privileged to have her as part of the Durham Team. She definitely deserves the recognition gained from this award and the feedback from clients is great to hear.” One client stated in a staff assessment that Katrina is, “The best carer ever to have entered their care home.”

Kelly-Marie Harris, Tanya and Zoe Millington

Regional Manager, Kelly-Marie Harris (left) and Business centre manager, Zoe Millington (right) presenting Tanya (centre) with her award, flowers and champagne

Tanya, from Southampton, was chosen to win the Excellence in Homecare Award for the consistently high level of care and dedication she shows in her role in homecare. Zoe Millington, Business centre manager said, “I feel blessed that she is working for Newcross and I am truly grateful and proud that she is an ambassador for Southampton Homecare.”

Southampton branch has only recently expanded into providing homecare services, and has recently moved offices to accommodate the growing business in the area. Winning the award for Excellence in Homecare has given the team at Southampton a great sense of achievement, not forgetting to mention Tanya’s delight at being chosen as the winner.

On receiving the award, Tanya said, “It is the underpinning of support from all the staff in the office that is the best thing; they always tell me when I get remarks from the homes, and it’s always lovely to get feedback. I feel truly privileged to do the job I do, I never look at it as ‘work’ and love getting to know the service users. It’s been a lovely experience working for Newcross for the past 2 years.”