31 August 2017

Torquay - Where It All Began


As Newcross celebrates 21 years of providing excellent care to our clients, we take a look at the branch where it all started back in 1999 and asked Torquay’s Recruitment Co-ordinator Vivienne Locke how things have changed over the years.

How have things changed at the Torquay branch since 1999?

The  Torquay Branch was the flagship branch for Newcross until 2004 when the now headquarters at Berry Pomeroy, Totnes was opened. During that time the branch was a lot busier office staff wise and the Out of Hours service was also run from Torquay. We are still a busy office today, but now we are more slick and compact.

Who's the longest serving member of the Torquay team?

Well, I am the longest serving member of the team having worked  15 years for Newcross. During my time here I’ve worked in various departments including Home care  - Head Office - Purchasing and HR and now  I work as the administrator for the  Torquay Branch. I’ve seen the company grow from having a handful of branches to the 56 branches we have today.


How proud are the Torquay team to work at Newcross Healthcare's flagship branch?

Here in the branch, we are very proud that Newcross views the Torquay Branch as the Flag  Ship Branch of the Company. The team have now been together for some time and under the leadership of Shabnam Dooley,  and with hard work have grown in depth and strength over the years, building solid relationships with both service users and employees - we see ourselves as a well-oiled machine!

Newcross Healthcare continues to grow, but we are still an independent company with nurses and healthcare professionals at the heart of our senior management team. Giving people the best care wherever and whenever it’s needed remains our number one goal.