Our Chester Branch Celebrates its five year Anniversary
Over the past five years, Newcross' Chester branch has set the bar high. In 2014, it won New Business Centre and in 2016, it earned the title of 'Business Centre of the Year' at the Newcross conference. Business Centre Manager, Ami Allmand and her team have supplied two-hundred clients since the branch opened, changing hundreds of lives as they go.
We chatted to Ami, to find out just what makes Chester stand out from the crowd...
What is special about your branch?
We have a fantastic Team - not just the team in branch - but our wider team of fabulous Nurses and HCA's. Team work really does make the dream work!!
We have been very lucky that we have grown mainly through word of mouth and on the back of recommendations.
Geographically, we supply across the counties of Wrexham, Flintshire and Cheshire so our staff get to work with a diverse range of clients and as a result we now supply into older peoples, Learning disabilities and mental health clients including supported living, hospices, brain injury units and specialist dementia care units.
What changes have you seen over the past five years?
Apart from the growth in client base, I think the biggest change is that there is now more focus and demand for quality supply with an emphasis on person centered care and continuity.
It is essential that we understand the needs of our clients which can be complex and changeable and we need to maintain close working relationships with every clients to ensure we deliver the best outcomes for the residents we provide care too.
For our employees as the demands of the market has changed it has become essential that we are able to adapt our offer to include diverse training to support their development and increase their knowledge and skills. The development of our Clinical governance team for all Newcross employees means that as an employer we can offer excellent clinical support as required.
What do you think about the advancements in technology Newcross is making?
I have always thought that the technology Newcross offers is brilliant and I am very excited to see the latest developments within HealthForceGo.
Online time sheets and the ability to get instant funds from shifts worked is just a fantastic feature and one I am sure many of my team in Chester will be delighted to get on the 19th September.
This is what I love about Newcross we never stand still we are constantly striving to be at the forefront of healthcare developments that mean Nurses and Carers can benefit from a great work life balance.