We take pride in offering personalised care at home that exceeds the expectations of the individual, and helps them to lead the most independent and fulfilling life that they can. Our highly trained members of staff from our Complex Care Team are employed for their experience, skills but most importantly, their genuine compassion and desire to provide the high standard of care we expect.
Watch the video below to see the personalised care we provide for Carys.
For us it’s not simply a case of delivering care as a service – it’s about actually caring for people. We have a philosophy of care that is holistic and transparent, and which puts the individual at the centre of everything we do. Our staff provide care in a way that’s friendly, sensitive and respectful.
How It Works
Get in touch with Newcross and someone from your local branch will get back to you to find out more about what you need. We’ll set up an appointment at a time convenient to you, and one of our clinical nurse assessors will pay you a visit. They’ll listen to you, find out what kind of care is required, and discuss any concerns you might have.
After that, we’ll go through your options with you and show you a little bit more about how we work, covering everything from our leading-edge technology to how your local Newcross branch team will be there to support you.
When your care plan has been agreed, Newcross will start looking after you. We’ll regularly review the situation to ensure we continue to meet your needs, and make any changes needed based on your feedback.
Types Of Care
Newcross Healthcare offers a range of care services. Our staff are ready to help with everything from domestic tasks and helping people settle in after time in hospital, through to 24-hour live-in complex care. We support people with learning difficulties, dementia, those at the end of their lives, and a variety of other circumstances.
Lots of people feel tentative about arranging home care. However, many of our clients feel that the extra support they receive makes life easier, takes away worry and gives them a new sense of freedom.
Download our brochure to find out more, or get in touch directly – we’re always ready to help.