The Surrey complex care service provides reliable, transformative care to vulnerable people, covering Guildford, Dorking, Woking, Ascot, Sandhurst, Reigate, Farnham, Epsom, Redhill, Camberley and Oxted.

We work closely with private clients, case managers, local authorities and CCGs across the UK. Using our CQC registration, we’re able to take full ownership of a package of care, or offer support on an ad-hoc basis for instances of short staffing. Our expert caregiving teams receive specialist training and can support people with any complex medical conditions. Visit our complex care hub for more information on our services.

Our recent interim CQC report commended the Surrey branch’s handling of the COVID-19 pandemic, acknowledging how hard the team has worked to ensure that staff have high-quality PPE and that both staff and service users feel supported at this time. Our service has remained 100% COVID-19 free.

If you are an experienced Healthcare Assistant, Support Worker or Registered Nurse, we’ll have the perfect role to suit you. We invest in our workforce of caregivers - all staff get exclusive access to our market-leading employee benefits. This includes instant pay, ongoing training and private healthcare support. You can apply online to open roles in your area here.

You can read our Complex Care branch inspection ratings here.

"We’re so grateful for the outstanding care our mum is receiving throughout the COVID-19 pandemic. Real care and attention has been given to hygiene and I am aware of the personal sacrifices made by some of the care team to minimise contact with others outside of their care role to keep mum safe. Thank you all for your professionalism, compassion and the flexibility you’ve shown to keep mum safe."