02 June 2017

Surveillance in a Care Setting

The use of surveillance in Care Homes has been an ongoing debate for a number of years, but recently there has been a growing number of care settings who have adopted CCTV.

The issue of surveillance is one which has been highlighted in the news, through families and friends covertly installing CCTV to ensure their loved ones are protected.

The news has illustrated how well CCTV can work in isolated events, where recently a carer was caught red handed stealing from a 101 year old in Norwich. 

However, the Social Care Institute for Excellence (SCIE) argue that CCTV can be used as a method of prevention in adult safeguarding, not just to focus on isolated events. 

A recent Panorama episode exposed the care failings in a number of care settings, but do these isolated incidences justify installing CCTV?

 There are other steps that care homes and care settings can take instead of installing CCTV:

  • Always having enough capable and confident staff on duty with the right mix of skills. 
  • Encouraging an open culture, where both staff and people who use services are able to raise any concerns, and ensuring that those concerns are addressed. 
  • Ensuring supervision and appraisal are used to develop and motivate staff.

Critics state that CCTV could infringe on a resident's privacy, especially if that resident does not have the mental capacity to object to it being installed. Although the Nursing Times has found overwhelming support from families for installing CCTV.

You can find out more out about surveillance in a care setting from the Care Quality Commission (CQC) here. 

Newcross want to know what you think about CCTV being installed in every care setting, email us at communications@newcrosshealthcare.com.