For those staff that need to use our sector leading Booking system, we have offer a range of bite-sized online and interactive tutorials. These are run regularly to provide staff with the flexibility to learn what they need, when they need it.
Business Centre Managers and Healthcare Co-ordinators are given a clear development pathway on joining and invited to remotely ‘attend’ sessions to help them become ‘Newcross-fit’
Prior to the 6 month probation review, new staff will undertake a ‘systems driving test’ to show us how well they are able to support our clients and staff through our systems. This is an important part of ensuring the service we provide remains consistently excellent.