Case management

As BABICM and UKABIF corporate members, we work with case managers to provide trusted, personalised care through local teams for assessments, planning, estimates, and delivery.

Why choose Newcross?

Personalised homecare at speed

We will complete a virtual assessment within 24 hours and a multidisciplinary team will develop a bespoke package of care before a dedicated team is mobilised on a fixed rota.

Flexible and reliable homecare

Our expert care is available 24/7 and covers specialties including brain and spinal cord injuries, mental health, Parkinson’s, and complex needs, in any place at any time.

Fully regulated and compliant

We’re CQC, CIW, and CIS regulated for quality and compliance. Our qualified staff undergo rigorous vetting and specialised training.

Dedicated homecare

We prioritise person-centered care with personalised risk assessments and dedicated healthcare teams on fixed rotas. We also excel in providing quotes for case managers to present to solicitors and deputies. We can help with:

Specialist care services

Alzheimer’s and dementia care
Care for Parkinson’s, stroke, multiple sclerosis (MS), Motor neurone disease (MND)
Cancer care
Life limiting conditions
Respiratory assisted care
Brain and spinal injuries
Airway management
Learning disabilities, autism, mental health conditions

Behaviours that can challenge

Neurological and hereditary conditions

Delegated healthcare tasks

Our healthcare professionals can support clinical interventions within the client’s home which are overseen by our Local Lead Nurses including:

Respiratory care (suctioning, cough assist, ventilation)
Stoma, Bowel and catheter care
PEG (medication and nutrition)
Skin integrity and wound management
Administering medication

How we support case managers

Tailored care packages

Each individual care package is built around the needs of your client so that they benefit from the unique care they need and deserve.

Building independence

We'll support your client to be as independent as possible, access their community and achieve their personal goals and ambitions.

Supporting mental health

We manage hospital discharges and preventative admissions for people with learning disabilities, mental health diagnosis and autism.

What our clients say

Thank you so much for your lovely Newsy email! It’s filled my heart with so much joy. He is a different man he’s like the Paul I used to know sunny happy smiling away.

She oversees the support team for two of my clients and I feel that despite the current restrictions of the pandemic she has developed a good relationship with my clients and their families.

Just to say a huge thank you to all at Newcross. From my initial discussions, things could not have been made easier.

Nothing is ever too much trouble; she is responsive and patience with our clients ever changing rota requests and has done a great deal to establish positive working relationships between our clients direct staff and the Newcross team. I really cannot sing her praises enough!

We felt the team were thorough in their assessment and questions for the full-time care agency and communication was effective. It was a relief to find you in time to support the client on this trip. The family and staff working with the client have raised no issues or complaints. It was mentioned that your staff arrived early on some occasions allowing the staff on shift to have an earlier handover and get away “home”. Please pass on my thanks to them for that.