This position offers a competitive salary, a strong bonus, and comprehensive benefits. If you have proven experience in social care, with a supervisory or management background and a real passion for building positive relationships with service users and their families, we encourage you to apply today.

Community Care Lead

Reporting to:

Community Care Registered Manager

Location:

Hybrid, Somerset, Taunton. You must be able to cover areas across Somerset and North Devon when required.

Salary:

£25,000 plus up to £5,000 annual bonus, plus car allowance (£320 per month)

Hours:

Monday to Friday, 09:00 to 17:30 (37.5 hours per week).

Some flexibility is required, including some evenings and one in four weekends.

Who are we?

Today, with technology at the core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions. We have ambitions to become the world’s largest nursing platform.

By creating a more dynamic and efficient model that improves the experience for colleagues and clients, we aim to redefine excellence in the healthcare industry.

At Newcross, we are passionate about helping our colleagues realise their career potential. We foster a supportive and collaborative environment where you are encouraged to challenge yourself, grow, and deliver high quality care.

Who are you?

Your primary mission as a Community Care Lead is to deliver high quality, person-centred care to people in their own homes or in the community.

You will play a key role in ensuring clients receive the care and support they need to maintain independence and wellbeing. You will work closely with clients and families to develop and implement tailored care plans. This may include support with daily living, medication administration, mobility, and emotional companionship.

Through compassionate and professional care, you will enhance quality of life while upholding Newcross Healthcare values and standards.

What will you do?

A full job description is available. Key responsibilities include:

• Take day to day responsibility for service delivery across assigned care packages.
  
• Carry out assessments and reviews to ensure care plans remain current and reflect changing needs.
  
• Build positive relationships with service users and their families and advocate for their best interests.
  
• Accurately record information in relevant systems, including bookings, complaints, and incident management.
  
• Provide information, education, and support to families and carers.
  
• Write care plans for non-clinical or non-complex clients and work with the Lead Nurse on implementation.
  
• Complete assessments for new non-complex packages with Lead Nurse support and sign off.
  
• Join the regional on-call rota to provide out of hours support when required.
  
• Identify and report risks in the home environment for staff and service users.
  
• Support recruitment, induction, and allocation of new staff, ensuring smooth introductions to clients.
  

Benefits

• Pension scheme.
  
• Car allowance.
  
• Annual bonus.
  
• Training and personal development support.
  
• myHealthPlan with access to a virtual GP and mental health support through the employee assistance programme.
  
• Perks at Work with access to over 30,000 discounts across groceries, fashion, electronics, and more.
  
• 28 days annual leave including bank holidays, rising to 33 days after the first year and increasing with service.
  

This role offers a fulfilling career with competitive pay, strong benefits, and a supportive culture. If you are an experienced social care professional with a supervisory or management background and a passion for building positive relationships with service users and their families, we encourage you to apply today.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business. We promote fair employment practices and equal opportunities for all.

We encourage individual expression and are committed to creating an inclusive environment where everyone feels they can contribute.

If you have a disability and would prefer to apply in a different format, or if you would like reasonable adjustments to enable you to apply or attend an interview, please contact us and we will discuss how we can assist.