JOB DESCRIPTION

Job Title: National Sales Manager

Reporting to: Regional Director

Location: Hybrid / National

Additional Requirements: National travel will be required, with regular client meetings, industry networking and attendance at relevant sector events.

Job Purpose

At Newcross Healthcare, our mission is to deliver exceptional care through exceptional people.

AsNational Sales Manager, you will play a key role in driving the continued commercial growth of Newcross Healthcare across the UK. You will be responsible for identifying and securing new business opportunities, developing strategic client relationships and growing our presence within key healthcare and social care markets.

This is a senior, commercially focused role for an experienced sales professional who understands the healthcare and/or social care market and can use their existing market knowledge and relationships to accelerate growth.

We are particularly interested in candidates with experience working withchildren's homes and children's social care providers, although this is not essential. Our preference is for someone who already understands the sector, knows the key challenges facing providers and has established relationships with relevant decision-makers.

The successful candidate will be expected tohit the ground running, using their knowledge, network and commercial experience to identify opportunities, open doors and develop long-term partnerships.

You will take ownership of the national sales pipeline, from prospect identification and initial engagement through to negotiation, conversion and ongoing account development.

This is a fast-paced and commercially important role, suited to someone who is ambitious, resilient and motivated by delivering measurable results.

Key Responsibilities

• Develop and deliver a clear national sales strategy focused on sustainable revenue growth and new business acquisition.
  
  

• Identify priority markets, sectors, organisations and decision-makers where Newcross can add value.
  
  

• Proactively generate new business through networking, referrals, market intelligence, direct prospecting, client meetings and industry events.
  
  

• Use existing sector knowledge and relationships to open new commercial opportunities.
  
  

• Build and maintain a strong national sales pipeline, ensuring a consistent flow of qualified opportunities.
  
  

• Lead the sales process from initial engagement through to proposal, negotiation, contract and successful client onboarding.
  
  

• Identify opportunities to expand Newcross's presence within existing markets and develop new areas of growth.
  
  

Client & Relationship Management

• Build trusted, long-term relationships with senior stakeholders, including Directors, CEOs, Operations Directors, HR Directors, Procurement and Workforce leaders.
  
  

• Take a consultative approach to understanding each client's workforce requirements and challenges.
  
  

• Position Newcross as a strategic workforce partner rather than simply a staffing provider.
  
  

• Develop relationships beyond individual opportunities to create long-term, sustainable accounts.
  
  

• Identify opportunities to increase client spend, broaden service provision and develop strategic partnerships.
  
  

Commercial Performance

• Take ownership of national sales targets and revenue objectives.
  
  

• Develop accurate sales forecasts and maintain clear visibility of future revenue.
  
  

• Monitor pipeline performance, conversion rates, sales activity and commercial results.
  
  

• Use CRM systems and sales data to manage activity and identify opportunities for improvement.
  
  

• Report regularly on sales performance, pipeline development, new business activity and market opportunities.
  
  

• Ensure sales activity is focused on high-value opportunities that support Newcross's strategic objectives.
  
  

Collaboration & Client Onboarding

• Work closely with Operations, Recruitment, Marketing and other internal teams to ensure a seamless transition from sales to service delivery.
  
  

• Ensure client expectations are clearly understood and communicated internally before new business is handed over.
  
  

• Collaborate with internal stakeholders to develop compelling client propositions and solutions.
  
  

• Share market intelligence, client feedback and commercial insight across the organisation.
  
  

• Support the development of new products, services and propositions based on market demand.
  
  

Continuous Improvement

• Continuously review and improve the sales approach, processes and commercial proposition.
  
  

• Identify new technologies, tools and approaches that can improve sales effectiveness.
  
  

• Share market intelligence and best practice across the wider organisation.
  
  

• Contribute to the ongoing development of Newcross's national commercial strategy.
  
  

• Undertake any additional responsibilities reasonably required to support the growth and success of Newcross Healthcare.
  
  

Core Competencies / Skills & Experience Required

Essential

• Proven track record in asenior national sales, business development or commercial role.
  
  

• Strong experience of new business generation and demonstrable success against sales and revenue targets.
  
  

• Established experience within healthcare, social care, staffing or another closely related regulated sector.
  
  

• Strong understanding of the UK healthcare/social care market and the organisations operating within it.
  
  

• Demonstrable ability to identify and convert new commercial opportunities.
  
  

• Strong existing network of senior contacts and decision-makers within the sector.
  
  

• Proven ability to develop relationships at senior and executive level.
  
  

• Excellent negotiation, influencing and commercial communication skills.
  
  

• Strong consultative selling approach, with the ability to understand client challenges and develop appropriate solutions.
  
  

• Experience managing a national or geographically dispersed client base.
  
  

• Strong pipeline management, forecasting and CRM experience.
  
  

• Willingness and ability to travel nationally as required.
  
  

Desirable

• Experience working with children's homes, children's social care providers or related children's services.
  
  

• Existing relationships with children's home providers, care groups, commissioners or senior decision-makers.
  
  

• Experience selling workforce, staffing, recruitment or care-related solutions.
  
  

• Experience developing strategic or preferred supplier relationships.
  
  

• Existing national network within healthcare or social care.
  
  

• Experience working within a regulated environment.
  
  

What We're Looking For

We are looking for someone whoknows the market.

This isn't a role where we expect the successful candidate to spend their first year learning the healthcare and social care landscape. We want someone who already understands the sector, knows the challenges providers face and can identify where Newcross can add value.

You will ideally bring an established network of contacts, strong commercial relationships and a proven ability to turn those relationships into new business.

Most importantly, you will be someone who iscommercially ambitious, credible with senior stakeholders and confident creating opportunities rather than waiting for them to come to you.

Experience withinchildren's homes is particularly desirable, and candidates with an established network within this market are strongly encouraged to apply.

Territory Partner
Own relationships. Drive performance. Help transform healthcare.

Location: TBC Hybrid (2 Days in the Cardiff Hub)Salary: Up to £30,000 plus Performance Bonus
Hours: Full-time, 37.5 hours per week between 8am and 6pm

Build relationships. Solve workforce challenges. Make a real difference.

Healthcare is changing, and so are we.

At Newcross Healthcare, we're transforming the way healthcare organisations access, manage and retain their workforce. By combining over 30 years of healthcare expertise with market-leading technology, AI-powered insights and innovative workforce solutions, we're helping our clients deliver outstanding care across the UK.

This isn't about filling shifts.
It's about building trusted partnerships, understanding workforce challenges and creating smarter, more sustainable solutions that help healthcare organisations thrive.

We're looking for aTerritory Partner to take ownership of a portfolio of clients, becoming their trusted advisor and helping them achieve better workforce outcomes. If you enjoy building relationships, solving problems and making a measurable impact, this could be the opportunity you've been looking for.

A role with real ownership

As a Territory Partner, you'll take responsibility for a dedicated portfolio of healthcare clients, building strong, long-term relationships and becoming the person they rely on when they need support, advice or solutions.

You'll develop a deep understanding of each organisation, learning about their services, workforce challenges and future ambitions. Using those insights, you'll work proactively to ensure they have access to the right healthcare professionals at the right time, helping them deliver safe, high-quality care.
You'll also build strong relationships with the healthcare professionals who support your territory, understanding their skills, experience and career aspirations to connect them with opportunities where they can make the greatest impact.
This is far more than a traditional recruitment or customer service role.

It combines the best aspects of account management, workforce planning, relationship management, operational problem-solving and commercial development into one rewarding career.
Supported by specialist teams across Recruitment, Compliance, Workforce Engagement, Operations and Technology, you'll have the tools, expertise and AI-powered systems needed to spend less time on administration and more time building relationships, solving problems and delivering results.
If you enjoy taking ownership, making decisions and seeing the direct impact of your work, you'll thrive in this role.

What you'll be responsible for
Building trusted partnerships

• Developing strong, long-lasting relationships with healthcare organisations across your territory.
  
  

• Becoming the first point of contact for your clients, providing expert advice and responsive support.
  
  

• Understanding each client's workforce challenges, priorities and future plans.
  
  

• Building confidence through consistent delivery and exceptional service.
  
  

• 
  
  

Driving workforce performance

• Planning and coordinating workforce solutions that meet client demand.
  
  

• Improving fill rates, workforce utilisation and service performance.
  
  

• Identifying opportunities to strengthen client retention and grow your territory.
  
  

• Using CRM systems, performance data and business insights to make informed decisions.
  
  

Delivering solutions

• Working collaboratively with internal specialist teams to achieve the best outcomes.
  
  

• Resolving service challenges quickly and professionally.
  
  

• Matching healthcare professionals with opportunities that align with their skills, experience and availability.
  
  

• Following through on commitments and ensuring every issue reaches a successful conclusion.
  
  

• 
  
  

Growing your territory

You'll have genuine ownership of your territory and the opportunity to influence its long-term success.
Your performance bonus will recognise the difference you make through strong client relationships, improved workforce performance, sustainable growth and the positive outcomes you deliver for both clients and healthcare professionals.

Why Newcross?

At Newcross, our people make the difference. We live our values every day, working together to deliver outstanding service for our clients and meaningful opportunities for our healthcare professionals.

As a Territory Partner, you'll play a vital role in helping clients succeed, supporting our workforce, and contributing to better healthcare outcomes across your region.
If you're ready to make an impact in a role where relationships, service, and success come together, we'd love to welcome you to Newcross.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.