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Office Jobs in the UK

Check out our latest jobs to see why 165,000 healthcare professionals love working with Newcross!

Office Jobs in the UK

Check out our latest jobs to see why 165,000 healthcare professionals love working with Newcross!

Office Jobs in the UK

Check out our latest jobs to see why 165,000 healthcare professionals love working with Newcross!

With Newcross Healthcare, there are hundreds of jobs available right now. Discover jobs in a range of settings, including care homes, private hospitals, prisons, and the NHS. We offer plenty of amazing benefits for our staff, including free wellbeing support, free training, same day pay, and hundreds of staff discounts with high street brands.

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Client Referrals Executive

Plymouth

<h3>client Referrals Executive </h3>reporting To: Director of Community Care location: Hybrid, South West (plymouth or Dartington Office Hubs) salary: £27,500 (pro Rata £16,500) Plus up to £2,400 Per Year Bonus contract Type: Part-time, Permanent working Pattern: 22.5 Hours Per Week, 3 Days Per Week. Tuesday, Wednesday and Thursday, 9:00am to 5:30pm <h4>who Are We? </h4>at Newcross Healthcare, We Are Transforming Healthcare Through Innovation, Technology and Education, Guided by Our Values of Integrity, Respect, Empathy and Teamwork. as One of the Uk’s Leading Providers of Healthcare Staffing and Professional Development, We Empower Thousands of Health and Social Care Professionals With Smarter Workforce Tools, Free Digital Learning and Accredited Training. by Combining Professional Excellence and Intelligent Technology With Genuine Human Compassion, We Are Shaping a More Connected, Caring Future for Healthcare. Our Values Guide Everything We Do, Ensuring Exceptional Care for Patients and Strong Support for Our Teams. <h4>who Are You? </h4>you Will Work Closely With Our Operational Team, Business Development Team and Wider Support Functions. Our Mission Is Simple, Deliver a Fast, Precise and Strategically Driven Service That Exceeds Expectations. we Are Looking for a Self-sufficient, Quick-thinking Professional Who Thrives in a Fast-paced Environment and Is Motivated to Deliver Strong Performance. If You Are Proactive, Target-driven and Passionate About Quality Service Delivery, We Want to Hear From You. Collaboration, Shared Learning and Individual Strengths Sit at the Heart of Our Team Culture. We Challenge Each Other, Move Quickly and Think Big, While Keeping a Clear Focus on Outstanding Customer Service and Quality Delivery. <h4>what Will You Do? </h4>whilst a Full Job Description Can Be Supplied, Here Are Some of the Key Responsibilities for the Role. <h4>support Referral Targets </h4><ul><li>collaborate Closely With the Business Development Team to Develop and Deliver Strategies That Achieve and Exceed Referral Targets. </li><li>actively Contribute to Team Initiatives That Drive Growth. </li></ul><h4>generate Business Referrals </h4><ul><li>proactively Source Referrals Through Online Platforms and Manage Inbound Enquiries. </li><li>consistently Meet or Exceed Individual Referral Goals. </li></ul><h4>client Engagement and Contract Support </h4><ul><li>conduct Engagement Calls With Prospective Clients, Supporting New Contract Acquisition and Ensuring Smooth Commencement of Care Packages. </li></ul><h4>stakeholder Relationship Management </h4><ul><li>build and Maintain Strong Relationships With Social Workers, Case Managers and Families to Ensure Seamless Service Delivery. </li></ul><h4>crm Data Management </h4><ul><li>accurately Record All Client Interactions and Activities Within the Crm System, Supporting Data-led Insight and Performance Tracking. </li></ul><h4>reporting and Insight </h4><ul><li>prepare and Present Referral Progress Reports, Growth Metrics and Strategic Insight to Senior Leadership. </li></ul><h4>what We Will Be Looking For </h4><ul><li>experience in a Similar Role, With the Ability to Demonstrate Relevant Knowledge and Skills. </li><li>a Strong Team Player With the Ability to Collaborate Effectively. </li><li>highly Organised, With Excellent Multitasking Skills. </li><li>a Confident Communicator With Strong Interpersonal Skills. </li><li>target-driven and Motivated by Achieving Results. </li><li>passionate About Delivering Exceptional Standards of Care and Service. </li><li>an Understanding That While We Are Ambitious and Performance-focused, Our Ultimate Goal Is to Ensure Every Client and Service User Receives the High Standard of Care We Are Proud to Deliver. </li></ul><h4>what Happens Next </h4>complete Our Smart Application Process to Self-qualify. to Apply for This Role, Please Submit Your Cv and Complete the Short Screening Questionnaire. This Helps Confirm the Role Aligns With Your Experience and Expectations. It Also Helps Us Review Your Application More Efficiently and Ensure We Are a Good Match for One Another. to Apply and Find Out More About Us, Visit: <a Href="https://www.newcrosshealthcare.com/" Target="_blank">https://www.newcrosshealthcare.com/</a> we Look Forward to Learning More About You. <h4>equality, Diversity and Inclusion </h4>we Put Equality, Diversity and Inclusion at the Heart of Our Business. We Promote Fair Employment Procedures and Practices to Ensure Equal Opportunities for All. We Encourage Individual Expression in Our Workplace and Are Committed to Creating an Inclusive Environment Where Everyone Feels They Have the Opportunity to Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or You Would Like Us to Make Reasonable Adjustments to Enable You to Apply or Attend an Interview, Please Contact Us and We Will Talk to You About How We Can Assist. <div> </div>

18 Feb 2026

ZR_234_JOB

Part time

Office

Link

Community Care Lead

Cardiff

job Title:                community Care Lead reporting to:         senior Community Care Lead location:                hybrid – Cardiff / Swansea salary:                   £27,500 + up to £3,000 Pa Bonus + Car Allowance (£320pm) contract Type:        full Time / Permanent working Pattern:   core Hours Are Monday – Friday 09:00 – 17:30 (37.5 Hours Per week) Some Flexibility Will Be Required to Include Working Some evenings and 1 in 4 Weekends who Are We?  at Newcross Healthcare, We’re Transforming healthcare Through Innovation, Technology, and Education—anchored by Our Values of Integrity, Respect, Empathy, and Teamwork.  as One of the Uk’s Leading Providers Of healthcare Staffing and Professional Development, We Empower Over 80,000 Health and Social Care Professionals With Smarter Workforce Tools, Free Digital learning, and Accredited Training.  by Combining Professional Excellence And intelligent Technology With Genuine Human Compassion, We’re Shaping a More connected, Caring Future for Healthcare. Our Values Guide Everything We Do, ensuring Exceptional Care for Patients and Unwavering Support for Our Teams.  <div> </div>who Are You?  your Primary Mission As a Community Care Lead at Newcross Healthcare Is to Deliver High-quality And person-centred Care to Individuals Within Their Own Homes or in the Community. As a Community Care Lead You Will Play a Pivotal Role in Ensuring That Clients receive the Care and Support They Need to Maintain Their Independence And well-being.  you Will Work Closely with Clients and Their Families to Develop and Implement Care Plans Tailored To individual Needs, Which May Include Assistance With Activities of Daily Living, medication Administration, Mobility Support, and Emotional Companionship.  by Offering compassionate and Professional Care, Community Care Leads Contribute To enhancing the Quality of Life for Clients While Upholding the Values And standards of Newcross Healthcare. what Will You Do?  whilst a Full Job Description Can Be Supplied Here Are a Few of the Key responsibilities for the Role:  ·        you’ll Take the Lead In delivering Outstanding Care—owning Day-to-day Service Delivery, Keeping Care plans Current, and Making Sure Every Client Receives Safe, Personalised support. ·        you’ll Build Strong relationships With Service Users and Their Families, Carry Out Assessments For new and Existing Packages, and Work Closely With the Lead Nurse to Implement high-quality Care.  ·        you’ll Manage Accurate records, Support Families and Carers, Identify Risks in the Home, and Play A key Role in Recruiting, Inducting, and Supporting Care Staff.  ·        you’ll Also Be Part Of the Regional On-call Rota, Providing Guidance When It Matters Most.  what We’ll Be Looking For: (skills, Experience + Qualifications):  ·        nvq Level 3 in Health & Social Care (or Equivalent Experience) ·        at Least 1 Year’s experience as a Senior Carer in the Community, With Proven Staff Supervision ·        full Uk Driving Licence ·        strong Rota Management and Admin Skills ·        solid Knowledge of Cqc domiciliary Care Standards and Social Care Regulations ·        confident It User (databases, Ms Office) ·        a Motivated self-starter With Excellent Organisation, Time Management, and Attention To detail ·        a Collaborative Team player Who Communicates Well and Builds Trust ·        professional, confidential, and Confident Handling Welfare Concerns or Complaints ·        committed to Continuous learning and Taking Ownership of Their Role <div> </div>what Happens Next:  to Apply for This Role, Please Submit Your Cv and Complete the Short Screening Questionnaire Which Will Make Sure This opportunity Aligns With Your Experience and Expectations and They Will Help Us review Your Application More Efficiently and Ensure We’re a Good Match for One another.  to Apply and Find Out More About Us Click here: <a Href="https://www.newcrosshealthcare.com/" Target="_blank">https://www.newcrosshealthcare.com/</a>  equality, Diversity, and Inclusion:  <div Style="border:none; Border-bottom:solid Windowtext 1.5pt; Padding:0cm 0cm 1pt 0cm">we Put Equality, Diversity, and Inclusion At the Heart of Our Business, Seeking to Promote Fair Employment Procedures And practices to Ensure Equal Opportunities for All. We Encourage Individual expression in Our Workplace and Are Committed to Creating an Inclusive environment Where Everyone Feels They Have the Opportunity to Contribute.  if You Have a Disability and Would Prefer To apply in a Different Format or Would Like Us to Make Reasonable Adjustments To enable You to Apply or Attend an Interview, Please Contact Us and We Will Talk to You About How We Can Assist.   </div><div> </div>

11 Feb 2026

ZR_68_JOB

Full time

Office

Link

Community Care Paediatric Clinical Lead Nurse

Manchester

<h3>community Care Paediatric Lead Nurse </h3>reporting To: Community Care Nurse Manager location: Blended Working Between Home and Community Visits. Ideally Based Around Manchester, Leeds or Sheffield, With Travel Across the Wider North and Midlands Region. Travel Is Included in Working Hours. salary: £42,500 Plus Performance Bonus up to £3,000 Per Year and Car Allowance of £320 Per Month, Plus Mileage. contract Type: Full-time, Permanent Contract working Pattern: Core Hours Are Monday to Friday, 09:00 to 17:30, With Some Flexibility. Out-of-hours Work May Be Required for Client Visits. 37.5 Hours Per Week. <h4>who Are We? </h4>at Newcross Healthcare, We Are Transforming Healthcare Through Innovation, Technology and Education, Guided by Our Values of Integrity, Respect, Empathy and Teamwork. as One of the Uk’s Leading Providers of Healthcare Staffing and Professional Development, We Empower Over 80,000 Health and Social Care Professionals With Smarter Workforce Tools, Free Digital Learning and Accredited Training. by Combining Professional Excellence and Intelligent Technology With Genuine Human Compassion, We Are Shaping a More Connected and Caring Future for Healthcare. Our Values Guide Everything We Do, Ensuring Exceptional Care for Patients and Strong Support for Our Teams. <h4>who Are You? </h4>if You Are a Registered Children’s Nurse (rnc) Who Leads With Compassion as Well as Clinical Skill, This Is a Role Where Your Work Truly Matters. at Newcross Healthcare, We Care Deeply About Children With Complex Needs and the Families Who Love Them. Every Day, We Help Children Live Safely and Confidently at Home, Creating Stability, Hope and Precious Moments of Normal Family Life. if You Have Experience in Paediatric Complex Care, This Is a Rare Opportunity to Build a Rewarding Career Where You Are Valued, Supported and Empowered. You Will Have Excellent Benefits, Meaningful Progression and the Chance to Change Lives Every Day. you Will Work as Part of a National Team of Nurses at Newcross Healthcare. With an Allocated Territory, You Will Have a Dedicated Caseload, Working With a Team of Healthcare Assistants and Nurses to Deliver First-class Care and Support. <h4>what Will You Do? </h4>a Full Job Description Is Available, but Below Are Some of the Key Responsibilities. <ul><li>be Visible and Accessible to Service Users, Families and Carers, Working Together to Ensure Efficient, Effective and Caring Services. </li><li>devise, Implement and Evaluate Care Plans, Risk Assessments and Associated Care Documentation, While Maintaining a Person-centred Approach. </li><li>work Alongside and Support the Registered Manager to Ensure All Referrals Are Reviewed and Assessed. </li><li>maintain a Safe Service as a Trusted Voice and Adviser, Ensuring Full Competency Sign-off. </li><li>support, Monitor and Be Accountable for Delegated Clinical Tasks to Care Leads and Healthcare Workers. </li><li>work Closely With the Senior Clinical Lead Nurse to Support Continual Improvement of Community Care. </li><li>provide Clinical Leadership, Support, Supervision and Direction to Care Leads and Healthcare Workers, Ensuring Their Training and Competencies Are Maintained. </li><li>manage and Communicate Proactively to Ensure Safe, Responsive and Effective Care, Reducing Risk. </li><li>be Solution-driven and Take Part in Crisis Management of Care Packages. </li><li>support the Registered Manager With Debriefing Service Users and Carers Following Critical Incidents and Difficult Situations. </li><li>undertake Clinical Investigations When Delegated. </li><li>provide Support and Guidance Out of Hours Via On-call. </li></ul><h4>what We Are Looking For </h4><ul><li>registered Children’s Nurse (rnc). You Must Be a Qualified Children’s Nurse With Current Nmc Registration, Rn8, Rnc or Rscn. </li><li>experience of Leading a Team and Providing Clinical Leadership, Support, Supervision and Direction to Care Associates and Healthcare Workers. </li><li>experience in Paediatric Settings Such as Community Care, Complex Care, Children’s Hospice, Paediatric High Dependency or Paediatric Intensive Care. </li><li>at Least Two Years of Post-qualification Experience in a Similar Field. </li><li>experience of Care Planning, Including Devising, Implementing and Evaluating Care Plans and Risk Assessments. </li><li>experience of Supporting and Monitoring Care Leads and Healthcare Workers. </li><li>ability to Undertake Clinical Investigations When Required. </li><li>strong Clinical Skills Supporting Children With Complex Health Needs, Such as Peg, Seizures, Ventilation, Tracheostomy Care, Cic and Dystonia. Training Will Be Provided Where Needed. </li></ul><h4>what Happens Next? </h4>to Apply, Please Submit Your Cv and Complete the Short Screening Questionnaire. This Helps Confirm the Role Aligns With Your Experience and Expectations. It Also Helps Us Review Your Application More Efficiently. to Apply and Find Out More About Us, Visit: <a Href="https://www.newcrosshealthcare.com/" Target="_blank">https://www.newcrosshealthcare.com/</a> we Look Forward to Learning More About You. <h4>equality, Diversity and Inclusion </h4>we Put Equality, Diversity and Inclusion at the Heart of Our Business. We Promote Fair Employment Practices to Ensure Equal Opportunities for All. We Encourage Individual Expression and Are Committed to an Inclusive Environment Where Everyone Can Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or You Would Like Reasonable Adjustments to Apply or Attend an Interview, Please Contact Us. We Will Discuss How We Can Support You. <div> </div>

29 Jan 2026

ZR_232_JOB

Full time

Office

Link

Community Care Lead

Gloucester

<h3>job Title: </h3>community Care Lead <h3>reporting To: </h3>senior Community Care Lead <h3>location: </h3>hybrid, Gloucestershire / Worcestershire Region <h3>salary: </h3>£27,500 Plus up to £3,000 Per Annum Bonus, Plus Car Allowance (£320 Per Month) <h3>contract Type: </h3>full Time, Permanent <h3>working Pattern: </h3>core Hours Are Monday to Friday, 09:00 to 17:30 (37.5 Hours Per Week). some Flexibility Is Required, Including Some Evenings and One in Four Weekends. <h3>who Are We? </h3>at Newcross Healthcare, We Are Transforming Healthcare Through Innovation, Technology, and Education. Our Values Are Integrity, Respect, Empathy, and Teamwork. as One of the Uk’s Leading Providers of Healthcare Staffing and Professional Development, We Empower Over 80,000 Health and Social Care Professionals With Smarter Workforce Tools, Free Digital Learning, and Accredited Training. by Combining Professional Excellence and Intelligent Technology With Genuine Human Compassion, We Are Shaping a More Connected, Caring Future for Healthcare. Our Values Guide Everything We Do, Ensuring Exceptional Care for Patients and Strong Support for Our Teams. <h3>who Are You? </h3>your Primary Mission as a Community Care Lead at Newcross Healthcare Is to Deliver High Quality, Person-centred Care to Individuals in Their Own Homes or in the Community. You Will Play a Key Role in Helping Clients Maintain Independence and Wellbeing. you Will Work Closely With Clients and Their Families to Develop and Deliver Tailored Care Plans. This May Include Support With Daily Living, Medication Administration, Mobility Support, and Emotional Companionship. by Offering Compassionate and Professional Care, You Will Help Improve Quality of Life for Clients While Upholding Newcross Standards and Values. <h3>what Will You Do? </h3>a Full Job Description Can Be Supplied. Key Responsibilities Include: <ul><li>lead Day to Day Service Delivery, Keep Care Plans up to Date, and Ensure Safe, Personalised Care. </li><li>build Strong Relationships With Service Users and Families, Complete Assessments, and Work With the Lead Nurse to Deliver High Quality Care. </li><li>maintain Accurate Records, Support Families and Carers, Identify Risks in the Home, and Help Recruit, Induct, and Support Care Staff. </li><li>join the Regional On-call Rota and Provide Guidance When Needed. </li></ul><h3>what We Are Looking For: </h3><ul><li>nvq Level 3 in Health and Social Care, or Equivalent Experience. </li><li>at Least One Year of Experience as a Senior Carer in the Community, With Proven Staff Supervision. </li><li>full Uk Driving Licence. </li><li>strong Rota Management and Admin Skills. </li><li>strong Knowledge of Cqc Domiciliary Care Standards and Social Care Regulations. </li><li>confident It User, Including Databases and Microsoft Office. </li><li>a Motivated Self-starter With Strong Organisation, Time Management, and Attention to Detail. </li><li>a Collaborative Team Player Who Communicates Clearly and Builds Trust. </li><li>professional and Confidential, With Confidence Handling Welfare Concerns and Complaints. </li><li>committed to Continuous Learning and Ownership of Your Role. </li></ul><h3>what Happens Next: </h3>to Apply, Please Submit Your Cv and Complete the Short Screening Questionnaire. This Helps Confirm the Role Matches Your Experience and Expectations, and Supports a Quicker Review of Your Application. to Apply and Find Out More About Us, Visit <a Target="_blank" Href="https://www.newcrosshealthcare.com/"> Https://www.newcrosshealthcare.com/ </a> <h3>equality, Diversity, and Inclusion </h3>we Put Equality, Diversity, and Inclusion at the Heart of Our Business. We Promote Fair Employment Practices and Equal Opportunities for All. we Encourage Individual Expression in the Workplace and Are Committed to an Inclusive Environment Where Everyone Can Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or If You Would Like Reasonable Adjustments for the Application or Interview Process, Please Contact Us so We Can Support You. <div> </div>

15 Jan 2026

ZR_229_JOB

Full time

Office

Link

Regional Operations Shift Lead

Bristol

<h3>job Title: </h3>regional Operations Shift Lead <h3>reporting To: </h3>regional Operations Booking Manager <h3>location: </h3>hybrid, Bristol Office <h3>salary: </h3>£30,000 Per Annum (pro Rata for Part Time) <h3>contract Type: </h3>permanent <h3>working Pattern: </h3>full Time and Part Time Positions Available. Hours Can Be Flexible and Will Be Discussed. applicants Must Be Able to Work Evenings and Weekends. <h3>who Are We? </h3>at Newcross Healthcare, We Are Transforming Healthcare Through Innovation, Technology, and Education. Our Values Are Integrity, Respect, Empathy, and Teamwork. as One of the Uk’s Leading Providers of Healthcare Staffing and Professional Development, We Empower Thousands of Health and Social Care Professionals With Smarter Workforce Tools, Free Digital Learning, and Accredited Training. by Combining Professional Excellence and Intelligent Technology With Genuine Human Compassion, We Are Shaping a More Connected, Caring Future for Healthcare. Our Values Guide Everything We Do, Ensuring Exceptional Care for Patients and Unwavering Support for Our Teams. <h3>who Are You? </h3>if You Like Structure and Predictability, This Probably Is Not for You. If You Thrive in a Fast-paced Shift Where Your Decisions Make a Real Difference, Keep Reading. we Are Looking for an Operational Shift Leader to Oversee Performance Across Healthforce and Community Care Outside of Core Hours. you Will Lead Your Team to Deliver Results, Drive Growth, and Solve Challenges in Real Time. this Role Blends Leadership and Delivery. You Will Lead From the Front and Set the Pace for Your Shift. <h3>what Will You Do? </h3>a Full Job Description Can Be Supplied. Key Responsibilities Include: <ul><li>act as the Escalation Point During Your Shift, Resolve Issues, and Support Your Team. </li><li>drive Performance Across Healthforce and Community Care, Owning Delivery Targets During Your Hours. </li><li>fill Shifts and Manage Workforce Deployment to Meet Client Commitments. </li><li>resolve Complex Community Care Challenges and Ensure Continuity of Care. </li><li>own New Business That Arrives During Your Shift, Including Onboarding and Coordination. </li><li>handle Client Complaints and Escalations Quickly and Professionally. </li><li>manage Performance Issues in Real Time and Address Problems Early. </li><li>report Shift Performance and Provide Handover Updates to the Regional Bookings Manager and Operational Leads. </li></ul><h3>what We Are Looking For: </h3><ul><li>someone Who Thrives on Accountability, Energy, and Pace. </li><li>a Calm and Confident Decision Maker Who Can Motivate Others Under Pressure. </li><li>comfortable Both Filling Shifts and Leading a Team. </li><li>happy to Lead From the Front in a Hands-on Operational Role. </li><li>flexible to Work Weekends and Bank Holidays. </li><li>healthcare Knowledge Is an Advantage. </li></ul><h3>what Happens Next: </h3>complete Our Smart Application Process to Self-qualify. to Apply, Please Submit Your Cv and Complete the Short Screening Questionnaire. This Helps Confirm the Role Matches Your Experience and Expectations, and Supports a Quicker Review of Your Application. to Apply and Find Out More About Us, Visit <a Target="_blank" Href="https://www.newcrosshealthcare.com/"> Https://www.newcrosshealthcare.com/ </a> we Look Forward to Learning More About You. <h3>equality, Diversity, and Inclusion </h3>we Put Equality, Diversity, and Inclusion at the Heart of Our Business. We Promote Fair Employment Procedures and Practices to Ensure Equal Opportunities for All. we Encourage Individual Expression in the Workplace and Are Committed to Creating an Inclusive Environment Where Everyone Feels They Have the Opportunity to Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or If You Would Like Reasonable Adjustments to Enable You to Apply or Attend an Interview, Please Contact Us and We Will Talk to You About How We Can Assist. <div> </div>

7 Jan 2026

ZR_224_JOB

Full time

Office

Link

Regional Operations Executive

Bristol

<h3>job Title: </h3>regional Operations Executive <h3>reporting To: </h3>regional Bookings Manager <h3>location: </h3>hybrid, Bristol. Some Hours or Days Required in the Office. <h3>salary: </h3>£26,500 Plus up to £6,000 Per Annum Bonus (pro Rata for Part Time) <h3>contract Type: </h3>permanent Contracts. Full Time and Part Time Available. <h3>working Pattern: </h3>various Working Patterns Available, Including Evenings and Weekends. We Are Happy to Discuss This at Interview and Be Flexible to Suit You. <h3>who Are We? </h3>at Newcross Healthcare, We Are Transforming Healthcare Through Innovation, Technology, and Education. Our Values Are Integrity, Respect, Empathy, and Teamwork. as One of the Uk’s Leading Providers of Healthcare Staffing and Professional Development, We Empower Thousands of Health and Social Care Professionals With Smarter Workforce Tools, Free Digital Learning, and Accredited Training. by Combining Professional Excellence and Intelligent Technology With Genuine Human Compassion, We Are Shaping a More Connected, Caring Future for Healthcare. Our Values Guide Everything We Do, Ensuring Exceptional Care for Patients and Unwavering Support for Our Teams. <h3>who Are You? </h3>you Thrive in a Fast-paced Environment and Enjoy Being at the Heart of Operations. as the First Point of Contact for Client Bookings, You Are Confident Communicating by Phone, Email, and Live Chat. You Deliver a Professional and Positive Experience Every Time. you Are Organised and Solutions-focused. You Can Juggle Schedules, Manage Bookings, and Resolve Issues Quickly and Calmly. You Enjoy Supporting Healthcare Teams, Promoting Digital Tools Like the Healthforce Go App, and Ensuring Every Enquiry Is Handled Efficiently and Compliantly. you Are Detail-oriented and Proactive. You Take Pride in Keeping Things Running Smoothly While Making a Genuine Impact for Clients and Healthcare Professionals. <h3>what Will You Do? </h3><ul><li>be the Main Contact for Client Bookings and Healthcare Staff Queries. </li><li>manage Staff Scheduling Using Bespoke Software and Ensure Client Requirements Are Met. </li><li>handle Live Chat Enquiries for Healthforce, Community Care, and Recruitment Teams. </li><li>train and Support Care Staff to Use the Healthforce Go App. </li><li>maintain Strong Working Relationships With Workforce and Recruitment Teams. </li><li>resolve Booking Challenges Quickly and Effectively. </li><li>upsell Services to Clients to Support Business Growth. </li><li>maintain Accurate Documentation and Follow Compliance Processes. </li><li>build Strong Client Relationships and Gather Feedback for Improvement. </li><li>adapt Quickly to Changing Client Needs or Staff Availability. </li></ul><h3>what We Are Looking For: </h3><ul><li>experience in Customer Service or Contact Centre Environments. </li><li>excellent Communication Skills and the Ability to Manage Multiple Tasks. </li><li>strong It Skills and the Ability to Learn New Systems Quickly. </li><li>a Problem-solving Mindset and Conflict Resolution Skills. </li><li>ability to Work Confidentially and With Discretion. </li><li>attention to Detail and Accurate Data Entry Skills. </li><li>cultural Sensitivity and Adaptability in Diverse Situations. </li><li>a Positive and Proactive Approach, Able to Work Well Under Pressure. </li><li>knowledge of Healthcare Operations Is an Advantage. </li></ul><h3>what Happens Next? </h3>complete Our Smart Application Process to Self-qualify. to Apply, Please Submit Your Cv and Complete the Short Screening Questionnaire. This Helps Confirm the Role Matches Your Experience and Expectations, and Supports a Quicker Review of Your Application. to Apply and Find Out More About Us, Visit <a Target="_blank" Href="https://www.newcrosshealthcare.com/"> Https://www.newcrosshealthcare.com/ </a> we Look Forward to Learning More About You. <h3>equality, Diversity, and Inclusion </h3>we Put Equality, Diversity, and Inclusion at the Heart of Our Business. We Promote Fair Employment Procedures and Practices to Ensure Equal Opportunities for All. we Encourage Individual Expression in the Workplace and Are Committed to Creating an Inclusive Environment Where Everyone Feels They Have the Opportunity to Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or If You Would Like Reasonable Adjustments to Apply or Attend an Interview, Please Contact Us and We Will Talk to You About How We Can Assist. <div> </div>

2 Jan 2026

ZR_223_JOB

Full time

Office

Link

Community Care Lead

Taunton

this Position Offers a Competitive Salary, a Strong Bonus, and Comprehensive Benefits. If You Have Proven Experience in Social Care, With a Supervisory or Management Background and a Real Passion for Building Positive Relationships With Service Users and Their Families, We Encourage You to Apply Today. <h3>job Title: </h3>community Care Lead <h3>reporting To: </h3>community Care Registered Manager <h3>location: </h3>hybrid, Somerset, Taunton. You Must Be Able to Cover Areas Across Somerset and North Devon When Required. <h3>salary: </h3>£25,000 Plus up to £5,000 Annual Bonus, Plus Car Allowance (£320 Per Month) <h3>hours: </h3>monday to Friday, 09:00 to 17:30 (37.5 Hours Per Week). some Flexibility Is Required, Including Some Evenings and One in Four Weekends. <h3>who Are We? </h3>today, With Technology at the Core of Its Operations, Newcross Is One of the Uk’s Leading Providers of Temporary Nursing and Healthcare Staffing Solutions. We Have Ambitions to Become the World’s Largest Nursing Platform. by Creating a More Dynamic and Efficient Model That Improves the Experience for Colleagues and Clients, We Aim to Redefine Excellence in the Healthcare Industry. at Newcross, We Are Passionate About Helping Our Colleagues Realise Their Career Potential. We Foster a Supportive and Collaborative Environment Where You Are Encouraged to Challenge Yourself, Grow, and Deliver High Quality Care. <h3>who Are You? </h3>your Primary Mission as a Community Care Lead Is to Deliver High Quality, Person-centred Care to People in Their Own Homes or in the Community. you Will Play a Key Role in Ensuring Clients Receive the Care and Support They Need to Maintain Independence and Wellbeing. You Will Work Closely With Clients and Families to Develop and Implement Tailored Care Plans. This May Include Support With Daily Living, Medication Administration, Mobility, and Emotional Companionship. through Compassionate and Professional Care, You Will Enhance Quality of Life While Upholding Newcross Healthcare Values and Standards. <h3>what Will You Do? </h3>a Full Job Description Is Available. Key Responsibilities Include: <ul><li>take Day to Day Responsibility for Service Delivery Across Assigned Care Packages. </li><li>carry Out Assessments and Reviews to Ensure Care Plans Remain Current and Reflect Changing Needs. </li><li>build Positive Relationships With Service Users and Their Families and Advocate for Their Best Interests. </li><li>accurately Record Information in Relevant Systems, Including Bookings, Complaints, and Incident Management. </li><li>provide Information, Education, and Support to Families and Carers. </li><li>write Care Plans for Non-clinical or Non-complex Clients and Work With the Lead Nurse on Implementation. </li><li>complete Assessments for New Non-complex Packages With Lead Nurse Support and Sign Off. </li><li>join the Regional On-call Rota to Provide Out of Hours Support When Required. </li><li>identify and Report Risks in the Home Environment for Staff and Service Users. </li><li>support Recruitment, Induction, and Allocation of New Staff, Ensuring Smooth Introductions to Clients. </li></ul><h3>benefits </h3><ul><li>pension Scheme. </li><li>car Allowance. </li><li>annual Bonus. </li><li>training and Personal Development Support. </li><li>myhealthplan With Access to a Virtual Gp and Mental Health Support Through the Employee Assistance Programme. </li><li>perks at Work With Access to Over 30,000 Discounts Across Groceries, Fashion, Electronics, and More. </li><li>28 Days Annual Leave Including Bank Holidays, Rising to 33 Days After the First Year and Increasing With Service. </li></ul>this Role Offers a Fulfilling Career With Competitive Pay, Strong Benefits, and a Supportive Culture. If You Are an Experienced Social Care Professional With a Supervisory or Management Background and a Passion for Building Positive Relationships With Service Users and Their Families, We Encourage You to Apply Today. <h3>equality, Diversity, and Inclusion </h3>we Put Equality, Diversity, and Inclusion at the Heart of Our Business. We Promote Fair Employment Practices and Equal Opportunities for All. we Encourage Individual Expression and Are Committed to Creating an Inclusive Environment Where Everyone Feels They Can Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or If You Would Like Reasonable Adjustments to Enable You to Apply or Attend an Interview, Please Contact Us and We Will Discuss How We Can Assist. <div> </div>

30 Apr 2025

ZR_149_JOB

Full time

Office

Link

Community Care Lead

Llanrumney

this Position Offers a Competitive Salary, a Strong Bonus, and Comprehensive Benefits. If You Have Proven Experience in Social Care, With a Supervisory or Management Background and a Real Passion for Building Positive Relationships With Service Users and Their Families, We Encourage You to Apply Today. <h3>job Title: </h3>community Care Lead <h3>reporting To: </h3>community Care Registered Manager <h3>location: </h3>hybrid, Cardiff. You Must Be Able to Travel When Required. <h3>salary: </h3>£25,000 Plus up to £5,000 Annual Bonus, Plus Car Allowance (£320 Per Month) <h3>hours: </h3>monday to Friday, 09:00 to 17:30 (37.5 Hours Per Week). some Flexibility Is Required, Including Some Evenings and One in Four Weekends. <h3>who Are We? </h3>today, With Technology at the Core of Its Operations, Newcross Is One of the Uk’s Leading Providers of Temporary Nursing and Healthcare Staffing Solutions. We Have Ambitions to Become the World’s Largest Nursing Platform. by Creating a More Dynamic and Efficient Model That Improves the Experience for Colleagues and Clients, We Aim to Redefine Excellence in the Healthcare Industry. at Newcross, We Are Passionate About Helping Our Colleagues Realise Their Career Potential. We Foster a Supportive and Collaborative Environment Where You Are Encouraged to Challenge Yourself, Grow, and Deliver High Quality Care. <h3>who Are You? </h3>your Mission as a Community Care Lead Is to Deliver High Quality, Person-centred Care to People in Their Own Homes or in the Community. you Will Help Ensure Clients Receive the Support They Need to Maintain Independence and Wellbeing. You Will Work Closely With Clients and Families to Develop and Implement Tailored Care Plans. This May Include Support With Daily Living, Medication Administration, Mobility, and Emotional Companionship. through Compassionate and Professional Care, You Will Enhance Quality of Life While Upholding Newcross Healthcare Values and Standards. <h3>what Will You Do? </h3>a Full Job Description Is Available. Key Responsibilities Include: <ul><li>take Day to Day Responsibility for Service Delivery Across Assigned Care Packages. </li><li>carry Out Assessments and Reviews to Keep Care Plans up to Date as Needs Change. </li><li>build Positive Relationships With Service Users and Families and Advocate for Their Best Interests. </li><li>record Information Accurately in Relevant Systems, Including Bookings, Complaints, and Incident Management. </li><li>provide Information, Education, and Support to Families and Carers. </li><li>write Care Plans for Non-clinical or Non-complex Clients and Work With the Lead Nurse for Implementation. </li><li>complete Assessments for New Non-complex Packages With Lead Nurse Support and Sign Off. </li><li>join the Regional On-call Rota to Provide Out of Hours Support When Needed. </li><li>identify and Report Risks in the Home Environment for Staff and Service Users. </li><li>support Recruitment, Induction, and Allocation of New Staff, Including Introductions to Clients. </li></ul><h3>benefits </h3><ul><li>pension Scheme. </li><li>car Allowance. </li><li>annual Bonus. </li><li>training and Personal Development Support. </li><li>myhealthplan With Access to a Virtual Gp and Mental Health Support Through the Employee Assistance Programme. </li><li>perks at Work With Access to Over 30,000 Discounts Across Groceries, Fashion, Electronics, and More. </li><li>28 Days Annual Leave Including Bank Holidays, Rising to 33 Days After the First Year and Increasing With Service. </li></ul>this Role Can Open the Door to a Fulfilling Career. We Offer Competitive Pay, Strong Benefits, and a Supportive Culture. If You Are Experienced in Social Care, With a Supervisory or Management Background and a Passion for Building Positive Relationships With Service Users and Their Families, We Encourage You to Apply Today. <h3>equality, Diversity, and Inclusion </h3>we Put Equality, Diversity, and Inclusion at the Heart of Our Business. We Promote Fair Employment Practices and Equal Opportunities for All. we Encourage Individual Expression and Are Committed to Creating an Inclusive Environment Where Everyone Feels They Can Contribute. if You Have a Disability and Would Prefer to Apply in a Different Format, or If You Need Reasonable Adjustments to Apply or Attend an Interview, Please Contact Us and We Will Discuss How We Can Assist. <div> </div>

30 Apr 2025

ZR_150_JOB

Full time

Office

Link