Community Care Lead

Reporting to:

Senior Community Care Lead

Location:

Hybrid, Cardiff, Wales

Salary:

£27,500 plus up to £3,000 per annum bonus, plus car allowance (£320 per month)

Contract type:

Full time, permanent

Working pattern:

Core hours are Monday to Friday, 09:00 to 17:30 (37.5 hours per week).

Some flexibility is required, including some evenings and one in four weekends.

Who are we?

At Newcross Healthcare, we are transforming healthcare through innovation, technology, and education. Our values are integrity, respect, empathy, and teamwork.

As one of the UK’s leading providers of healthcare staffing and professional development, we empower over 80,000 health and social care professionals with smarter workforce tools, free digital learning, and accredited training.

By combining professional excellence and intelligent technology with genuine human compassion, we are shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and strong support for our teams.

Who are you?

Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high quality, person-centred care to individuals in their own homes or in the community. You will play a key role in helping clients maintain independence and wellbeing.

You will work closely with clients and their families to develop and deliver tailored care plans. This may include support with daily living, medication administration, mobility support, and emotional companionship.

By offering compassionate and professional care, you will help improve quality of life for clients while upholding Newcross standards and values.

What will you do?

A full job description can be supplied. Key responsibilities include:

• Lead day to day service delivery, keep care plans up to date, and ensure safe, personalised care.
  
• Build strong relationships with service users and families, complete assessments, and work with the Lead Nurse to deliver high quality care.
  
• Maintain accurate records, support families and carers, identify risks in the home, and help recruit, induct, and support care staff.
  
• Join the regional on-call rota and provide guidance when needed.
  

What we are looking for:

• NVQ Level 3 in Health and Social Care, or equivalent experience.
  
• At least one year of experience as a Senior Carer in the community, with proven staff supervision.
  
• Full UK driving licence.
  
• Strong rota management and admin skills.
  
• Strong knowledge of CQC domiciliary care standards and social care regulations.
  
• Confident IT user, including databases and Microsoft Office.
  
• A motivated self-starter with strong organisation, time management, and attention to detail.
  
• A collaborative team player who communicates clearly and builds trust.
  
• Professional and confidential, with confidence handling welfare concerns and complaints.
  
• Committed to continuous learning and ownership of your role.
  

What happens next:

To apply, please submit your CV and complete the short screening questionnaire. This helps confirm the role matches your experience and expectations, and supports a quicker review of your application.

To apply and find out more about us, visithttps://www.newcrosshealthcare.com/

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business. We promote fair employment practices and equal opportunities for all.

We encourage individual expression in the workplace and are committed to an inclusive environment where everyone can contribute.

If you have a disability and would prefer to apply in a different format, or if you would like reasonable adjustments for the application or interview process, please contact us so we can support you.