Job Title:              Community Care Lead

Reporting to:       Senior Community Care Lead

Location:              Hybrid – Cardiff, Wales

Salary:                 £27,500 + up to £3,000 pa bonus + car allowance (£320pm)

Contract type:       Full time / Permanent

Working Pattern:  Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per

week) Some flexibility will be required to include working some

evenings and 1 in 4 weekends

Who are we? 

At Newcross Healthcare, we’re transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork. 

As one of the UK’s leading providers of healthcare staffing and professional development, we empower over 80,000 health and social care professionals with smarter workforce tools, free digital learning, and accredited training. 

By combining professional excellence and intelligent technology with genuine human compassion, we’re shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and unwavering support for our teams. 

Who are you? 

Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high-quality and person-centred care to individuals within their own homes or in the community. As a Community Care Lead you will play a pivotal role in ensuring that clients receive the care and support they need to maintain their independence and well-being. 

You will work closely with clients and their families to develop and implement care plans tailored to individual needs, which may include assistance with activities of daily living, medication administration, mobility support, and emotional companionship. 

By offering compassionate and professional care, Community Care Leads contribute to enhancing the quality of life for clients while upholding the values and standards of Newcross Healthcare. 

What will you do? 

Whilst a full job description can be supplied here are a few of the key responsibilities for the role: 

• You’ll take the lead in delivering outstanding care—owning day-to-day service delivery, keeping care plans current, and making sure every client receives safe, personalised support.
  
• You’ll build strong relationships with service users and their families, carry out assessments for new and existing packages, and work closely with the Lead Nurse to implement high-quality care. 
  
• You’ll manage accurate records, support families and carers, identify risks in the home, and play a key role in recruiting, inducting, and supporting care staff. 
  
• You’ll also be part of the regional on-call rota, providing guidance when it matters most.
  
  

What we’ll be looking for: (skills, experience + qualifications): 

• NVQ Level 3 in Health & Social Care (or equivalent experience)
  
• At least 1 year’s experience as a Senior Carer in the community, with proven staff supervision
  
• Full UK driving licence
  
• Strong rota management and admin skills
  
• Solid knowledge of CQC Domiciliary Care standards and social care regulations
  
• Confident IT user (databases, MS Office)
  
• A motivated self-starter with excellent organisation, time management, and attention to detail
  
• A collaborative team player who communicates well and builds trust
  
• Professional, confidential, and confident handling welfare concerns or complaints
  
• Committed to continuous learning and taking ownership of their role
  

To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and they will help us review your application more efficiently and ensure we’re a good match for one another. 

To apply and find out more about us click here:https://www.newcrosshealthcare.com/

Equality, diversity, and inclusion: