Job Title: Community Care Executive

Reporting to: Community Care Regional Manager

Location: Hybrid - Portsmouth

Salary:£25,000 + up to £3,000 pa bonus

Contract type: Full time, Permanent Contract

Working Pattern: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per

week) - Some flexibility will be required to include working some

evenings and 1 in 4 weekends

Who are we?

At Newcross Healthcare, we’re transforming

healthcare through innovation, technology, and education—anchored by our values

of Integrity, Respect, Empathy, and Teamwork.

As one of the UK’s leading providers of

healthcare staffing and professional development, we empower thousands of

health and social care professionals with smarter workforce tools, free digital

learning, and accredited training.

By combining professional excellence and

intelligent technology with genuine human compassion, we’re shaping a more

connected, caring future for healthcare. Our values guide everything we do,

ensuring exceptional care for patients and unwavering support for our teams.

Who are you?

As a Community Care

Executive, you’ll be at the very core of our service delivery — ensuring that

every individual we support receives safe, high-quality care in the comfort of

their own home.

You’ll combine

strategic thinking with compassion, balancing client needs with team wellbeing,

and building strong relationships that truly make a difference. From designing

seamless care rotas to mentoring staff and supporting families, your impact

will be felt every single day.

What will you do?

Whilst

a full job description can be supplied here are a few of the key

responsibilities for the role:

· Create and manage dynamic rotas that ensure consistent, person-centred care

· Adapt quickly to changing needs, staffing challenges, and urgent situations

· Oversee annual leave and lead supportive return-to-work processes

· Bring your team together through regular meetings and shared success

· Partner with business development teams to launch new care packages بسرعة and effectively

· Assess local workforce capacity to make confident, timely decisions

· Ensure every new client is supported by skilled, fully prepared carers

· Lead the day-to-day management of incoming calls with professionalism and empathy

· Resolve queries from clients, families, and professionals with clarity and care

· Maintain accurate, high-quality written communication

· Support recruitment, onboarding, and mobilisation of new team members

· Coordinate training and inductions tailored to client needs

· Carry out performance reviews, celebrate success, and develop talent

· Be part of a supportive on-call rota

· Respond calmly and confidently to urgent situations

· Ensure all staff remain fully compliant with mandatory training

· Coordinate refresher sessions and ongoing learning

· Keep accurate, up-to-date training records

· Assist with audits, reporting, and continuous improvement initiatives

· Help shape a service we’d be proud to deliver to our own loved ones

What we’ll be looking for: (skills, experience + qualifications):

You’re someone who

thrives in a fast-paced, people-first environment and loves solving problems

while building meaningful relationships.

You’ll bring:

· Exceptional communication and organisational skills

· A strong understanding of safeguarding, governance, and care standards

· A proactive, solutions-focused mindset with a drive to achieve results

· Confidence using MS Office, care systems, and modern digital/AI tools

· A collaborative, team-oriented approach with high attention to detail

· The ability to juggle priorities and stay calm under pressure

· A genuine passion for delivering outstanding care and improving lives

Why Join Newcross Healthcare?

At Newcross Healthcare,

we don’t just provide care — we set the standard. You’ll be part of a

supportive, forward-thinking organisation where your voice matters, your growth

is encouraged, and your work has real purpose.

Ready to Make an Impact?

If you’re ready to lead

with compassion, drive meaningful change, and be part of something bigger —

we’d love to hear from you.

Apply today and help us deliver care that truly makes a difference.

What happens next:

To apply for this role, please submit your CV

and complete the short screening questionnaire which will make sure this

opportunity aligns with your experience and expectations and they will help us

review your application more efficiently and ensure we’re a good match for one

another.

To apply and find out more about us click here:https://www.newcrosshealthcare.com/

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at

the heart of our business, seeking to promote fair employment procedures and

practices to ensure equal opportunities for all. We encourage individual

expression in our workplace and are committed to creating an inclusive

environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to

apply in a different format or would like us to make reasonable adjustments to

enable you to apply or attend an interview, please contact us and we will talk

to you about how we can assist.