Job Title: People Operations Specialist

Reporting to: Head of Compliance

Location: Hybrid, Bristol OR London

Salary:Up to £30,000 (DOE)

Contract type: Fixed Term Contract up to 13 months – Full time

Working Pattern: Core working hours are 9:30am – 5:30pm

Who are we?

At Newcross Healthcare, we’re transforming

healthcare through innovation, technology, and education—driven by our values

of Integrity, Respect, Empathy, and Teamwork.

As one of the UK’s leading providers of

healthcare staffing and professional development, we empower thousands of

health and social care professionals with smarter workforce tools, free digital

learning, and accredited training.

By combining professional excellence and

intelligent technology with genuine human compassion, we’re shaping a more

connected, caring future for healthcare. Our values guide everything we do,

ensuring exceptional care for patients and unwavering support for our teams.

Who are you?

As a People Operations Specialist, you’ll play a key role in delivering a seamless, professional, and compliant recruitment experience for our group functions colleagues and our healthcare professionals across the UK. From first contact through to onboarding, you’ll ensure every interaction reflects our commitment to quality, efficiency, and exceptional service. This is a varied and fast-paced role where you’ll combine technical expertise, problem solving, and people skills to support candidates, colleagues, and clients—helping us deliver outstanding care through outstanding people.

What will you do?

Whilst

a full job description can be supplied here are a few of the key

responsibilities for the role:

• Acting as a go-to expert on compliance and onboarding across the business
  Supporting and auditing external partners to ensure high-quality compliance
  delivery

• Work

  collaboratively with managers and colleagues across the business to deliver

  consistent support across the employee lifecycle, including onboarding and

  leavers processes.
  
  

• Provide

  support on group-wide benefits, including changes to terms and conditions,

  annual pay rises, and bonus schemes.
  
  

• Providing guidance to internal teams on all compliance-related matters
  Delivering a first-class candidate experience throughout the recruitment
  journey

• Managing your own workload, ensuring applicants move smoothly through each
  tage

• Handling tasks such as referencing, follow-ups, web chat, and automation
  Ensuring all compliance checks are completed accurately (e.g. Right to Work,
  DBS/PVG, documentation)

• Staying up to date with processes, policies, and daily priorities
  
  

• Collaborating with colleagues to achieve shared goals and exceed performance
  targets

• Taking ownership of your personal development and continuously improving
  performance

• Supporting telephony demand during busy periods
  
  

• Leading compliance activity for your business area, including coordination with
  outsourcing partners

What We’re Looking For:

• Strong knowledge of onboarding, compliance, and regulatory requirements
  
  

• Passion for delivering exceptional customer service
  
  

• A proactive, high-performing mindset with a drive to make an impact
  
  

• Excellent communication skills, including confident telephone manner
  
  

• Ability to work independently and manage competing priorities
  
  

• Strong teamwork and collaboration skills
  
  

• Adaptability and a positive attitude towards change
  
  

• Experience in recruitment, sales, or a similar fast-paced environment
  
  

• Good working knowledge of MS Office
  
  

• Strong organisational and time management skills
  
  
  

Desirable

• Experience in the healthcare sector
  
  

• Background in training, coaching, or team leadership
  
  

Why Join Us?

At

Newcross Healthcare, you’ll be part of a supportive, ambitious team where your

contribution truly matters. We’re committed to creating an environment where

people can grow, develop, and make a difference—both to their careers and to

the lives of others.

What happens next:

Complete our Smart Application process to self qualify:

To apply for this role, please submit your CV

and complete the short screening questionnaire which will make sure this

opportunity aligns with your experience and expectations and they will help us

review your application more efficiently and ensure we’re a good match for one

another.

To apply and find out more about us click here:https://www.newcrosshealthcare.com/

We look forward to learning more about you!

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at

the heart of our business, seeking to promote fair employment procedures and

practices to ensure equal opportunities for all. We encourage individual

expression in our workplace and are committed to creating an inclusive

environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to

apply in a different format or would like us to make reasonable adjustments to

enable you to apply or attend an interview, please contact us and we will talk

to you about how we can assist.