Location:
Bristol
Job Type:
Full time
Rate:
Post Date:
Job Code:
ZR_247_JOB
Job Title: People Operations Specialist
Reporting to: Head of Compliance
Location: Hybrid, Bristol
Salary:£27,500 pa
Contract type: Fixed Term Contract up to 13 months – Full time
Working Pattern: Core working hours are 9:30am – 5:30pm
Who are we?
At Newcross Healthcare, we’re transforming
healthcare through innovation, technology, and education—driven by our values
of Integrity, Respect, Empathy, and Teamwork.
As one of the UK’s leading providers of
healthcare staffing and professional development, we empower thousands of
health and social care professionals with smarter workforce tools, free digital
learning, and accredited training.
By combining professional excellence and
intelligent technology with genuine human compassion, we’re shaping a more
connected, caring future for healthcare. Our values guide everything we do,
ensuring exceptional care for patients and unwavering support for our teams.
Who are you?
As a
People Operations Specialist, you’ll play a key role in delivering a seamless,
professional, and compliant recruitment experience for healthcare professionals
across the UK. From first contact through to onboarding, you’ll ensure every
interaction reflects our commitment to quality, efficiency, and exceptional
ervice.
This is a varied and fast-paced role where
you’ll combine technical expertise, problem-solving, and people skills to
support candidates, colleagues, and clients—helping us deliver outstanding care
through outstanding people.
What will you do?
Whilst
a full job description can be supplied here are a few of the key
responsibilities for the role:
Acting as a go-to expert on compliance and onboarding across the business
Supporting and auditing external partners to ensure high-quality compliance delivery
Providing guidance to internal teams on all compliance-related matters
Delivering a first-class candidate experience throughout the recruitment journey
Managing your own workload, ensuring applicants move smoothly through each stage
Handling tasks such as referencing, follow-ups, web chat, and automation
Ensuring all compliance checks are completed accurately (e.g. Right to Work, DBS/PVG, documentation)
Staying up to date with processes, policies, and daily priorities
Collaborating with colleagues to achieve shared goals and exceed performance targets
Taking ownership of your personal development and continuously improving performance
Supporting telephony demand during busy periods
Leading compliance
activity for your business area, including coordination with outsourcing
partners
What We’re Looking For:
Strong knowledge of onboarding, compliance, and regulatory requirements
Passion for delivering exceptional customer service
A proactive, high-performing mindset with a drive to make an impact
Excellent communication skills, including confident telephone manner
Ability to work independently and manage competing priorities
Strong teamwork and collaboration skills
Adaptability and a positive attitude towards change
Experience in recruitment, sales, or a similar fast-paced environment
Good working knowledge of MS Office
Strong organisational and time management skills
Desirable
Experience in the healthcare sector
Background in training, coaching, or team leadership
Why Join Us?
At
Newcross Healthcare, you’ll be part of a supportive, ambitious team where your
contribution truly matters. We’re committed to creating an environment where
people can grow, develop, and make a difference—both to their careers and to
the lives of others.
What happens next:
Complete our Smart Application process to self qualify:
To apply for this role, please submit your CV
and complete the short screening questionnaire which will make sure this
opportunity aligns with your experience and expectations and they will help us
review your application more efficiently and ensure we’re a good match for one
another.
To apply and find out more about us click here:https://www.newcrosshealthcare.com/
We look forward to learning more about you!
Equality, diversity, and inclusion:
We put equality, diversity, and inclusion at
the heart of our business, seeking to promote fair employment procedures and
practices to ensure equal opportunities for all. We encourage individual
expression in our workplace and are committed to creating an inclusive
environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to
apply in a different format or would like us to make reasonable adjustments to
enable you to apply or attend an interview, please contact us and we will talk
to you about how we can assist.










