This position offers a competitive salary, a great bonus, and comprehensive benefits. If you are a Territory Operations Manager with a proven track record in Sales, Growth, Innovation and Client Impact then we encourage you to apply today! 

Job Title:              Territory Operations Manager

Reporting to:       Regional Operations Manager                                   

Location:              Hybrid – up to 3 days per week in the Hamilton Office (Scotland)

Salary:                 £50,000 + Up to £10,000 Bonus + £500pm Car Allowance 

Who are we? 

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market. 

At Newcross, we are passionate about helping our employees realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare. 

The Difference YOU Can Make 

As a Territory Operations Manager, you won’t just manage — you’ll lead, inspire, and transform. Your territory will be your stage: where you’ll drive business growth, deliver exceptional client service, and motivate a high-performing team to exceed expectations. 

Your leadership will fuel our mission to become the ‘go-to’ provider for healthcare staffing, building stronger client relationships, driving operational excellence, and making a real difference in people’s lives every single day. 

What You’ll Do 

• Lead, coach, and inspire your team to achieve Number 1 status in your territory.
  
• Build market share and drive growth, becoming the first choice for temporary healthcare staffing.
  
• Be a brand ambassador, raising standards, role-modelling excellence, and setting the pace for success.
  
• Deliver exceptional client service, resolving challenges quickly and effectively.
  
• Use data and insights to optimise performance, innovate, and drive continuous improvement.
  
• Ensure compliance and quality through our cutting-edge HealthForceGo app.
  
• Create unforgettable onboarding experiences for new team members and improve retention across your region.
  
• Drive a high-performance culture, celebrating wins and achieving ambitious OKRs. 
  

What Makes You Different 

You’re not just an Operations Manager — you’re a strategic leader with the vision and resilience to thrive in a high-growth, fast-paced environment. You bring: 

• Proven success in Operations or Key Account Management.
  
• A track record of building and motivating high-performing teams.
  
• Strong analytical skills to turn data into action.
  
• Emotional resilience and the ability to thrive under pressure.
  
• Confidence in communication and influencing at every level.
  
• A digital-first mindset, always seeking innovative solutions.
  
• A passion for excellence and continuous learning. 
  

Why Join Newcross? 

Because here, you’ll be part of something bigger: 

• A mission-driven organisation that’s reshaping healthcare staffing.
  
• A culture of ambition, innovation, and high performance.
  
• The opportunity to lead, grow, and make a tangible difference every single day. 
  

This isn’t just another Operations Manager role. This is your chance to be the difference — for your team, your clients, and the future of healthcare. 

Are you ready to take the next step in your career and lead with impact? 

Apply today and join us at Newcross Healthcare, where together, we’ll change the face of healthcare staffing forever. 

Equality, diversity, and inclusion: