How to choose the right live-in care provider 

How to choose a live-in care provider

Choosing a live-in care provider involves careful consideration of several factors. The right choice ensures the highest quality of care and support tailored to specific needs. 

Here, we take a look at how to select the right live-in care provider for you, example questions to ask potential providers, and some financial points to consider. 

Selecting the right live-in care provider 

Here are some key things to think about when searching for the right live-in care provider: 

  • Reputation and experience: Choose an agency with a solid reputation and extensive experience in providing care services. You can check with your local regulator and read their recent inspection reports (Care Quality Commission for England, Care Inspectorate Wales, and Care Inspectorate Scotland). 
  • Qualifications and training: Ensure the care providers employed by the agency have the necessary qualifications and training. 
  • Personalised care plans: A reputable agency should offer personalised care plans tailored to meet the individual needs and preferences of each client. 
  • Availability and flexibility: Consider the agency’s availability and flexibility in providing care services. 
Live-in care provider schedule

Questions to ask potential live-in care providers 

You’re guaranteed to have some questions in mind for potential live-in care providers already. But, if you need some inspiration, here are a few ideas: 

  • How do you assess the care needs of clients? 
  • What training and qualifications do your care providers have? 
  • How do you ensure continuity of care? 
  • Can you provide feedback from people you’ve worked with before? 
  • Are your live-in carers employed by you?
  • Do you offer live-in care at Christmas and other special occasions?

By considering these factors and asking the right questions, you can make an informed decision when choosing the right live-in care provider. 

Understanding the costs

It’s important to understand the costs involved and any financial considerations before making a decision. Consider the following: 

  • Cost of care: Ask about the agency’s pricing structure and what is included in the cost of care e.g. food, mileage, day trip expenses. 
  • Funding options: Explore the funding options available for live-in care, such as government support, long-term care insurance, or personal savings. 
  • Contract and terms: Review the contract carefully and ensure that you understand the terms and conditions, cancellation policy, and any potential penalties. 
Live-in care provider costs

Why choose Newcross as your live-in care provider? 

At Newcross, we have almost 30 years of care experience, so you can be confident when you choose us as your live-in care provider. 

We are CQC, Care Inspectorate Scotland, and Care Inspectorate Wales compliant, delivering trusted, high-quality care in the comfort of your own home, enabling you to stay independent.  

We’ll carefully match you to your live-in carer, and they’ll complement your personality and lifestyle so that you can form a strong personal connection with them.​  

Our live-in carers are compassionate and reliable, providing unrivalled care quality in the place where you feel most comfortable – home. 

Our bespoke live-in care service includes: 

24/7 live-in care support ​ 

Our round the clock live-in care service means that support is available when you need it, including an out-of-hours service, providing peace of mind for you and your family. 

Complete live-in care packages​ 

We will create a personalised live-in care plan to suit your requirements which will ensure that all of your needs are met. 

Promote independence​ at home 

Our live-in care service has been created to enable you to maintain your independence and your quality of life in the comfort of your home. 

For more information about the service we offer, including our process, take a look at our live-in care page. 

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